What users are saying about
82 Ratings
82 Ratings
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Score 7.1 out of 100
40 Ratings
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Score 5.1 out of 100

Attribute Ratings

  • Bugzilla is rated higher in 1 area: Likelihood to Recommend
  • Digital.ai Agility is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.8

Bugzilla

88%
20 Ratings
8.4

Digital.ai Agility

84%
9 Ratings

Likelihood to Renew

6.0

Bugzilla

60%
10 Ratings

Digital.ai Agility

N/A
0 Ratings

Usability

9.0

Bugzilla

90%
3 Ratings

Digital.ai Agility

N/A
0 Ratings

Availability

9.0

Bugzilla

90%
6 Ratings

Digital.ai Agility

N/A
0 Ratings

Performance

8.0

Bugzilla

80%
4 Ratings

Digital.ai Agility

N/A
0 Ratings

Support Rating

5.1

Bugzilla

51%
6 Ratings
9.2

Digital.ai Agility

92%
4 Ratings

In-Person Training

9.0

Bugzilla

90%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Implementation Rating

8.0

Bugzilla

80%
4 Ratings

Digital.ai Agility

N/A
0 Ratings

Configurability

9.0

Bugzilla

90%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Ease of integration

9.0

Bugzilla

90%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Product Scalability

9.0

Bugzilla

90%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Vendor post-sale

7.0

Bugzilla

70%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Vendor pre-sale

8.0

Bugzilla

80%
1 Rating

Digital.ai Agility

N/A
0 Ratings

Likelihood to Recommend

Open Source

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Read full review

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items
can be captured against the sprint. 2) Product Owner can effectively track the story
progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility
across multiple teams, programs and agile portfolios, providing a centralized
environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics,
stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories
around, burning hours. 6) It allows top leadership to visualize
and report their strategic plans, giving all stakeholders the relevant data
that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack
so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in
terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like
Rally but here we don’t get customizations which is there in Jira where from workflow
to issue everything can be customized based on your team/program/portfolio
requirements. 3) Lot of navigation to access basic
stuff. Example I want to go to bug attachment , there are lt of clicks &
navigation need to do which should be pretty straightforward I feel.
Read full review

Pros

Open Source

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Read full review

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

  • Automated saving of changes, no records can be lost because all items are saved in real-time.
  • The watch function, optional but beneficial when managing multiple teams or projects.
Read full review

Cons

Open Source

  • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
  • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
Read full review

Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

  • Saving of changes is inconsistent. Sometimes the changes appear to save automatically and other times the user needs to click the "Apply" button. Until the user is familiar with when this needs to happen, work can easily be lost.
  • This may be a setup configuration issue, but it would be good to be able to set the default team when creating stories. Too often stories are created and the user forgets to enter the team and they need to search the entire database for the story that was just created.
Read full review

Pricing Details

Bugzilla

Starting Price

Editions & Modules

Bugzilla editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Digital.ai Agility

    Starting Price

    Editions & Modules

    Digital.ai Agility editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Open Source

      For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      No answers on this topic

      Usability

      Open Source

      This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      No answers on this topic

      Reliability and Availability

      Performance

      Open Source

      I like this rating.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      No answers on this topic

      Support Rating

      Open Source

      Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
      Read full review

      In-Person Training

      Implementation Rating

      Open Source

      Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      No answers on this topic

      Alternatives Considered

      Open Source

      Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      Basecamp functions much differently from Version One and serves a different purpose, so it's kind of like comparing apples and oranges. However, both V1 and Basecamp have their pros and cons. V1 makes it easier to manage Agile processes, but Basecamp is more user-friendly and can be used for broader purposes. At our organization, we utilize both products. V1 is what we use to manage processes internally, and Basecamp is what we use to manage client-facing processes. If our organization wasn't Agile, I would prefer to use Basecamp for all project management (internal and client-facing), and have done so at previous organizations for which I've worked
      Read full review

      Scalability

      Return on Investment

      Open Source

      • Unification of toolset (one tool for managing software development defects and customer escalations)
      • User appreciation for ease of use in finding interrelated issues amongst different product areas
      • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
      Read full review

      Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)

      • I came in near the end of our use of VersionOne (we are migrating to Jira), and I don't operate or think at the business return (ROI) level. I'm not the one to comment on this!
      • I suspect that V1 added much clarity to the prioritization of work, and added visibility across entire teams. So I assume that it had a positive impact on returns.
      Read full review

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