Bugzilla vs. Jixee

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!

Incentivized

Jixee is particularly useful when it comes to automating the creation, updating, and completion of development project tasks. Jixee facilitates cross-platform collaboration by integrating with services currently used by development teams. Jixee has the ability to interact with chat apps, allowing teams to stay in touch.

Incentivized

• Open source! No license fee involved, no limit to the number of licenses.
• Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
• Includes all the core features/fields that are needed to log a software bug/issue.
• Multiple attachments are possible, supports various formats.
• Good for reporting. Filtering mechanism lets you query bugs by various parameters.

Incentivized

• Its goes very well with the task automation.
• Its very easy to learn and then to use.
• It consolidate all aspects of the development or task completion cycle.
• Supports cross platform.
• Engages team a lot, hence imparts a better bonding.

• Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
• Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.

Incentivized

• The price can be a bit steep. Although you can use it totally free for 7 days to try it out and see if it is useful for your company.
• The payment is per user, which would generate a higher cost to companies with a large number of employees. Although if you join a plan and lower the number of users, the price of the plan is automatically updated.
• This is a cloud-based software, so it cannot work without an internet connection.

Incentivized

For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.

Incentivized

This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.

I used it.

Incentivized

I like this rating.

Incentivized

Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need

Incentivized

I know it.

Incentivized

Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.

We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.

Incentivized

1. Jixee is always better in terms of handling task management issue. 2. Overall focus is always on agile development. 3. Design templates are very exciting. 4. onboarding tutorial sessions for beginners. 5. accelerates team communication. 6. Real time chat module. 6. No toggle between multiple windows to reference a task.

I used it

Incentivized

• It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
• We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
• Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.

Incentivized

• Very easy to use.
• Easy to learn.

Incentivized