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Bugzilla vs. Micro Focus Diagnostics (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A

    Micro Focus Diagnostics (discontinued)

    Score5 out of 10
    N/AMicro Focus Diagnostics was the analytics and issue diagnostics component of the Application Performance Management suite. It provided code-level visibility into transaction activity across applications and the network they are operating on. The product is no longer available for sale.N/A
    Pricing
    BugzillaMicro Focus Diagnostics (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BugzillaMicro Focus Diagnostics (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BugzillaMicro Focus Diagnostics (discontinued)
    Application Performance Management
    Comparison of Application Performance Management features of Bugzilla and Micro Focus Diagnostics (discontinued)
    Feature
    Bugzilla
    -
    Ratings
    Micro Focus Diagnostics (discontinued)
    7.8
    1 Ratings
    1% below category average
    Application monitoring00 Ratings9.01 Ratings
    Threshold alerts00 Ratings8.01 Ratings
    Predictive capabilities00 Ratings7.01 Ratings
    Application performance management console00 Ratings8.01 Ratings
    Collaboration tools00 Ratings7.01 Ratings
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    BugzillaMicro Focus Diagnostics (discontinued)
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    Score7.6 out of 10
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    User Ratings
    BugzillaMicro Focus Diagnostics (discontinued)
    Likelihood to Recommend
    7.7
    (18 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    6.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.1
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BugzillaMicro Focus Diagnostics (discontinued)
    Likelihood to Recommend
    Open Source
    Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
    Incentivized
    Read full review
    Discontinued Products
    I would say on 90% of our agent installs everything works without any modification. If the application however makes a large use of memory based cache and analysis that classes will need to be excluded from instrumentation or it will impact performance.
    Incentivized
    Read full review
    Pros
    Open Source
    • Open source! No license fee involved, no limit to the number of licenses.
    • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
    • Includes all the core features/fields that are needed to log a software bug/issue.
    • Multiple attachments are possible, supports various formats.
    • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
    Incentivized
    Read full review
    Discontinued Products
    • Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
    • Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
    • Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
    • Agent installation - With its ability to support a silent type install, automating was a simple task.
    Incentivized
    Read full review
    Cons
    Open Source
    • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
    • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
    Incentivized
    Read full review
    Discontinued Products
    • The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
    • Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Open Source
    This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Open Source
    I used it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Open Source
    I like this rating.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Open Source
    Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    In-Person Training
    Open Source
    I know it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Open Source
    Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Open Source
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
    Incentivized
    Read full review
    Discontinued Products
    While it has been several years since using BMC Patrol I like that HP doesn't require me to have a custom module added for every different type of product I would like to instrument.
    Incentivized
    Read full review
    Scalability
    Open Source
    I used it
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Open Source
    • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
    • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
    • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
    Incentivized
    Read full review
    Discontinued Products
    • Performance Tuning - Product is fully integrated to provide baseline and drift across releases.
    Incentivized
    Read full review
    ScreenShots