What users are saying about
80 Ratings
This review does not include a rating.
80 Ratings
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Score 7 out of 100
This review does not include a rating.

Likelihood to Recommend

Bugzilla

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
Anonymous | TrustRadius Reviewer

zipBoard

No answers on this topic

Pros

Bugzilla

  • Open source! No license fee involved, no limit to the number of licenses.
  • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
  • Includes all the core features/fields that are needed to log a software bug/issue.
  • Multiple attachments are possible, supports various formats.
  • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
Anwar Mohammed, PMP | TrustRadius Reviewer

zipBoard

No answers on this topic

Cons

Bugzilla

  • There should be some sort of association of the multiple affected test cases from the bug which I cannot see.
  • There should be a place for a regression test suite in Bugzilla so that any bug found after every regression suite execution can be termed as regression testing failure result.
  • Documentation is limited to Bugs instead it should more of project-focused and display the health of a project with the bugs being found or resolved.
  • It cannot be part of Agile methodologies as no sprint association can happen.
Ramandeep singh | TrustRadius Reviewer

zipBoard

No answers on this topic

Likelihood to Renew

Bugzilla

Bugzilla 6.0
Based on 11 answers
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
Tom Printy | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Usability

Bugzilla

Bugzilla 8.0
Based on 4 answers
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
Anonymous | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Reliability and Availability

Bugzilla

Bugzilla 9.0
Based on 3 answers
Shailesh Patel | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Performance

Bugzilla

Bugzilla 8.0
Based on 2 answers
I like this rating.
Shailesh Patel | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Support Rating

Bugzilla

Bugzilla 8.0
Based on 4 answers
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
Josh Zapin | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

In-Person Training

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Implementation Rating

Bugzilla

Bugzilla 8.0
Based on 3 answers
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
Anonymous | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Alternatives Considered

Bugzilla

Compared to other tools, Bugzilla is an affordable bug tracking tool that can be used for logging defects. It's a good, nice and reliable tool, which can be used initially for logging defects. Also, the list and status of the defects can be obtained easily by filtering/querying the fields. The report (along with graph) provides more detailed information about the defects of a project thus helping the management to know about the product quality.
Suhas Kashyap RR | TrustRadius Reviewer

zipBoard

No answers on this topic

Scalability

Bugzilla

Bugzilla 9.0
Based on 1 answer
Shailesh Patel | TrustRadius Reviewer

zipBoard

No score
No answers yet
No answers on this topic

Return on Investment

Bugzilla

  • Unification of toolset (one tool for managing software development defects and customer escalations)
  • User appreciation for ease of use in finding interrelated issues amongst different product areas
  • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
Anonymous | TrustRadius Reviewer

zipBoard

No answers on this topic

Screenshots

Pricing Details

Bugzilla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bugzilla Editions & Modules

Additional Pricing Details

zipBoard

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$49

zipBoard Editions & Modules

Edition
Starter Plan$491
Team Plan$892
CustomOn request3
  1. 5 review links
  2. 20 review links
  3. review links, managers
Additional Pricing Details
zipboard pricing is independent of the number of users or reviewers and is dependent on the number of unique reviewable assets that you add in your projects. zipBoard pricing makes it easy to involve every stakeholder in the review and bug tracking process. For team plans and higher, we also offer ability to add managers, org owners, reporting and customization, branding.

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