Buildium vs. Condo Manager vs. DoorLoop

I'm very happy with the service provided via phone, to me that is the absolute largest draw. I also really appreciate the integrations Buildium offers. I mostly appreciate HappyCo, Petscreening, and Hunter Warfield. None of these are seamless in their communication with Buildium but it's still a vast improvement from having to have separate accounts from Buildium so overall, it is beneficial to our company

Incentivized

I am happy with the software and look forward to new features when we upgrade. I would love to see this be fully browser based and cloud based instead of server based. I would love to be able to log in on any device at any time. Currently we can't do that but we will have more features once we upgrade.

Incentivized

• It documents the date and time of all updates and communications, which are essential to the companys records.
• It allows external clients to communicate and stay in touch with our company, as well as access information.
• It serves as a large database for all of our customer and client information that is very user-friendly.

Incentivized

• Date base
• Accounting
• Emailing
• Tracking expenses

Incentivized

• Hello Sign has been a really rough transition and is not as user friendly as Adobe Sign.
• Customer service struggles to understand what is going on and you have to hang up and call to get someone else.
• Owner portal is lacking in my opinion.

Incentivized

• Web portal
• Look of the dashboard
• exporting features

Incentivized

I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them

Incentivized

We are not only renewing but also upgrading.

Incentivized

Overall, the system is good and getting better; however, different roll outs have caused the system to regress. Their latest bank automation rollout was a disaster and continues to be an issue. Since the upgrade, I have not been able to sync our bank and Buildium (download transactions).

Incentivized

See main review. Once you learn it you get the ability to use it quickly and well.

Incentivized

I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.

Incentivized

They are usually repsonsive

Incentivized

I cannot rate this since I was not part of that process

Incentivized

Was not involved

Incentivized

Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their ease of use for owners.

Incentivized

Looked into Yardi but it wasn't worth switching at this point. We feel the new version of Condo Manager will serve us well and switching is always a pain to learn something new and things not transferring over properly.

Incentivized

• Buildium absolutely saves time. Having all of our management systems in one place is almost beyond a value at this point because it’s the basic requirement of running an effective property management company.

Incentivized

• Ability to track
• Ability to expand
• Ability to use one software for everything

Incentivized