Buildium vs. Knock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buildium
Score 8.9 out of 10
N/A
Buildium is a cloud-based property management solution that enables managers of residential and association properties to take complete control of every aspect of their business, including the rent, vacancy and maintenance cycles. According to the vendor, Buildium streamlines management of the rent cycle with key features such as tenant and lease tracking, full general ledger accounting, automated rent and late fee reminders and on-demand reports. Additionally, rent collection can be…
$55
per month
Knock
Score 6.4 out of 10
N/A
Knock is a multi-family rental property management solution from the company of the same name in Seattle, offering Prospect CRM and Renewal CRM variants, with a variety of marketing and property tour ancillary tools. Whether the user's goal is to increase occupancy, rents, or the efficiency of communities, Knock aims to maximize the value of assets comes down by executing in each key stage of the multifamily revenue cycle: Attract, Convert & Retain.N/A
Pricing
BuildiumKnock
Editions & Modules
Essential
$55
per month
Growth
$174
per month
Premium
$375
per month
No answers on this topic
Offerings
Pricing Offerings
BuildiumKnock
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll plans include accounting, maintenance, tasks, violations, online portals and resident & board member communications for your residents, board members, and owners.
More Pricing Information
Community Pulse
BuildiumKnock
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
BuildiumKnock
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Score 9.0 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
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Accruent Lucernex
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Score 7.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BuildiumKnock
Likelihood to Recommend
8.3
(9 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BuildiumKnock
Likelihood to Recommend
Buildium
For larger communities, Buildium doesn’t have the accounting capabilities you need. Anything up to 100 units is easily managed and works well.
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Knock, Inc
During the busy season, it was a Knock was a big save. Even though the manager felt the strain from the workload, she was performing and processing applicants so quickly that our occupancy rose sharply for it. If you are already at 99%-100% occupancy, I suppose this would be a time that it isn't worth it. But that is so rare. We were always sure to have so many more applicants than vacant units using Knock.
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Pros
Buildium
  • We use the task flow to ensure good communication with tenants and owners.
  • The accounting matches our standards for certifications.
  • Tenant portal allows them to set up auto pay and sends payment reminders.
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Knock, Inc
  • Automated reminders to keep your manager moving
  • Easy score system to give quick info on are we "winning vs losing"
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Cons
Buildium
  • Buildium has done a great job over the last decade of developing software to keep pace with industry standards.
  • Buildium has room for improvement with the use of artificial intelligence to make repetitive processes more automated.
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Knock, Inc
  • Template creation is not very intuitive or easy-to-find
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Likelihood to Renew
Buildium
I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them
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Knock, Inc
No answers on this topic
Usability
Buildium
Once trained, I find that its usability is quite easy and comprehensive. If working on something I am less familiar with, I find that I can usually find the solution pretty quickly
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Knock, Inc
No answers on this topic
Support Rating
Buildium
I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.
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Knock, Inc
No answers on this topic
Implementation Rating
Buildium
I cannot rate this since I was not part of that process
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Knock, Inc
No answers on this topic
Alternatives Considered
Buildium
Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their ease of use for owners.
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Knock, Inc
No answers on this topic
Return on Investment
Buildium
  • Eliminates processing paperwork, resulting in less paper and staff time and effort.
  • Eliminates payments via check, and the need to go to the bank along with processing fees.
  • Payments are more prompt due to options and communications.
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Knock, Inc
  • It was mainly the prospect flow. Doubled the managers capacity on the front-end of leasing.
  • Keeps the rent roll "in the green"!
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ScreenShots

Buildium Screenshots

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