What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 12 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- Property Matrix is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.5
Buildium
85%
9 Ratings
9.1
Property Matrix
91%
1 Rating
Likelihood to Renew

10.0
Buildium
100%
1 Rating
Property Matrix
N/A
0 Ratings
Usability

10.0
Buildium
100%
1 Rating
Property Matrix
N/A
0 Ratings
Support Rating

10.0
Buildium
100%
1 Rating
Property Matrix
N/A
0 Ratings
Implementation Rating

5.0
Buildium
50%
1 Rating
Property Matrix
N/A
0 Ratings
Likelihood to Recommend
Buildium
For larger communities, Buildium doesn’t have the accounting capabilities you need. Anything up to 100 units is easily managed and works well.
Property Manager
Stewardship Homes LLCReal Estate, 11-50 employees
Property Matrix
Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.
Property Manager
DebbieDeyWritesReal Estate, 1-10 employees
Pros
Buildium
- We use the task flow to ensure good communication with tenants and owners.
- The accounting matches our standards for certifications.
- Tenant portal allows them to set up auto pay and sends payment reminders.
Operations Manager
208.propertiesReal Estate, 11-50 employees
Property Matrix
- I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
- Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
- Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
- The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.
Property Manager
DebbieDeyWritesReal Estate, 1-10 employees
Cons
Buildium
- Buildium has done a great job over the last decade of developing software to keep pace with industry standards.
- Buildium has room for improvement with the use of artificial intelligence to make repetitive processes more automated.

Verified User
Executive in Product Management
Commercial Real Estate Company, 1-10 employeesProperty Matrix
- I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.
Property Manager
DebbieDeyWritesReal Estate, 1-10 employees
Pricing Details
Buildium
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Buildium Editions & Modules
—
Additional Pricing Details
—Property Matrix
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$200
Starting Price
$1 Per Unit
Property Matrix Editions & Modules
Edition
Property Matrix | $11 |
---|
- Per Unit
Additional Pricing Details
—Likelihood to Renew
Buildium
Buildium 10.0
Based on 1 answer
I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them
HOA Property Manager
Del Val Property ManagementReal Estate, 11-50 employees
Property Matrix
No score
No answers yet
No answers on this topic
Usability
Buildium
Buildium 10.0
Based on 1 answer
Once trained, I find that its usability is quite easy and comprehensive. If working on something I am less familiar with, I find that I can usually find the solution pretty quickly
HOA Property Manager
Del Val Property ManagementReal Estate, 11-50 employees
Property Matrix
No score
No answers yet
No answers on this topic
Support Rating
Buildium
Buildium 10.0
Based on 1 answer
I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.
HOA Property Manager
Del Val Property ManagementReal Estate, 11-50 employees
Property Matrix
No score
No answers yet
No answers on this topic
Implementation Rating
Buildium
Buildium 5.0
Based on 1 answer
I cannot rate this since I was not part of that process
HOA Property Manager
Del Val Property ManagementReal Estate, 11-50 employees
Property Matrix
No score
No answers yet
No answers on this topic
Alternatives Considered
Buildium
Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their ease of use for owners.
Property Manager
Stewardship Homes LLCReal Estate, 11-50 employees
Property Matrix
No answers on this topic
Return on Investment
Buildium
- Eliminates processing paperwork, resulting in less paper and staff time and effort.
- Eliminates payments via check, and the need to go to the bank along with processing fees.
- Payments are more prompt due to options and communications.
Digital Asset Management and Art Buyer
BVKMarketing and Advertising, 201-500 employees
Property Matrix
- The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
- Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
- I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.
Property Manager
DebbieDeyWritesReal Estate, 1-10 employees