Buildium vs. TOPS [ONE]

For larger communities, Buildium doesn’t have the accounting capabilities you need. Anything up to 100 units is easily managed and works well.

Incentivized

• We use the task flow to ensure good communication with tenants and owners.
• The accounting matches our standards for certifications.
• Tenant portal allows them to set up auto pay and sends payment reminders.

Incentivized

• Buildium has done a great job over the last decade of developing software to keep pace with industry standards.
• Buildium has room for improvement with the use of artificial intelligence to make repetitive processes more automated.

Incentivized

I have used three property management softwares and know of others who have used additional softwares for managing properties. Buildium seems to be the best of all of them

Incentivized

Once trained, I find that its usability is quite easy and comprehensive. If working on something I am less familiar with, I find that I can usually find the solution pretty quickly

Incentivized

I have been able to get through to support immediately and they have been awesome in quickly resolving issues. More importantly, their communication when there is an issue which might take some time to resolve surfaces. Getting updates and resolution are critical.

Incentivized

I cannot rate this since I was not part of that process

Incentivized

Appfolio is my favorite software, and they are constantly making improvements. Buildium is great if you don’t have a ton of property but is not as manageable for advanced accounting and resident information tracking. There are workarounds, but they do need to work on their ease of use for owners.

Incentivized

• Eliminates processing paperwork, resulting in less paper and staff time and effort.
• Eliminates payments via check, and the need to go to the bank along with processing fees.
• Payments are more prompt due to options and communications.

Incentivized