TOPS [ONE]

Difficult Integration: Several users have reported difficulty integrating TOPS [ONE] with other systems like smart banking, strong room, and com web.

Glitches and Issues: Many users have experienced glitches when moving around the system while working on an issue. Additionally, some users have found slow system performance leading to inaccurate reports.

Poor Customer Support: A significant number of users have expressed frustration with customer support's response time and lack of comprehensive answers to their questions or issues that require immediate attention.

Users of TOPS One have made several recommendations based on their experiences with the software. Here are the three most common recommendations:

1. Take advantage of training and support: Many users recommend taking training seriously and getting as much training as possible before implementing TOPS One. They advise doing the demo and utilizing the training sessions provided. Additionally, it is suggested to be patient during the learning curve and take advantage of TOPS' customer support. These users find that investing time in learning and utilizing the available resources can greatly enhance the implementation and usage experience.

2. Streamline and centralize data processing: TOPS One is considered a competitive and usable solution for property management needs. Users recommend considering it to streamline and centralize data processing. They find it highly user-friendly and love the file sharing aspect. By using this software, property managers can efficiently handle their management needs, making it easier to organize and access information.

3. Ensure comprehensive exploration of features: Users recommend fully exploring all aspects of TOPS One to ensure that it meets specific requirements. They suggest requesting training on how to set up the modules and asking for examples of how other companies are using them. It is also advised to allocate extra hours for initial setup, as it will pay off in the end. Additionally, users find TOPS great for tracking budget and employee performance, highlighting its usefulness in these areas.

These recommendations collectively demonstrate that TOPS One is seen as a complete property management tool that can handle management needs effectively. Users suggest taking advantage of training and support, streamlining data processing, and thoroughly exploring the software's features to optimize its functionality for individual requirements.