Odoo CRM vs. SAI360

We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously

Incentivized

The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.

Incentivized

• Upload, manage contacts for sales team
• Create pipelines for team
• Export and import leads

Incentivized

• Customized unified design platform
• Modules that fit your organization
• Low technology involvement with information department.
• Built on foundational platforms some bidirectional in the ERM framework with TPRM contracts
• Single sign-on web-based applications

Incentivized

• It would be great to have a custom dashboard with editable graphs and reporting
• The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults

Incentivized

• Integration with SAP for continuous control monitoring.
• Control mapping to standards: ISO; COSO; COBIT; HIPAA; SP800_53 (NIST); FedRAMP; PCI_DSS; BITS; GAAP; AICPA; BSI; CCM; COPPA; CSA
• Surveys.

Incentivized

BWIse is very flexible, and an affordable GRC tool.

Incentivized

The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up

Incentivized

Overall it is a very versatile system that does help to keep our processes automated and secure. We are able to streamline our day to day activities.

Incentivized

This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!

Incentivized

BWise support is knowledgeable and responsive. Bug fixes and development are also timely and ongoing.

Incentivized

The main issues were managing the internal conflicts and competing objectives, rather than the capability and implementation of BWise itself.

Incentivized

Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc

We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects

Incentivized

Wasn't personally involved in the vendor selection process. I am aware that one of the main drivers for selecting BWise was cost (I believe BWise total project cost was several times lower than MetricStream's).

Incentivized

• We've 10x'ed our turnover since implementing Odoo
• We have trackable quotations across the team so we can all access eah others quotes when people are away

Incentivized

• Pre-built training courses for certification that have a higher ROI than building your own courses.
• Helped customers training their personnel to achieve multiple management system certifications.

Incentivized