C2 ITSM vs. ServiceNow IT Service Management
C2 ITSM vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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C2 ITSM | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Entry-level Setup Fee | $6,000 per installation | No setup fee | ||||||||||||||
Additional Details | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | — | ||||||||||||||
More Pricing Information |
C2 ITSM | ServiceNow IT Service Management | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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C2 ITSM | ServiceNow IT Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
C2 ITSM | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
C2 ITSM | ServiceNow IT Service Management | |
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Likelihood to Recommend | Sherweb No answers on this topic | ServiceNow |
Pros | Sherweb No answers on this topic | ServiceNow |
Cons | Sherweb No answers on this topic | ServiceNow |
Likelihood to Renew | Sherweb No answers on this topic | ServiceNow |
Usability | Sherweb No answers on this topic | ServiceNow |
Reliability and Availability | Sherweb No answers on this topic | ServiceNow |
Performance | Sherweb No answers on this topic | ServiceNow |
Support Rating | Sherweb No answers on this topic | ServiceNow |
Online Training | Sherweb No answers on this topic | ServiceNow |
Implementation Rating | Sherweb No answers on this topic | ServiceNow |
Alternatives Considered | Sherweb No answers on this topic | ServiceNow |
Scalability | Sherweb No answers on this topic | ServiceNow |
Return on Investment | Sherweb No answers on this topic | ServiceNow |
ScreenShots | C2 ITSM Screenshots |