CA Asset Portfolio Management vs. Spiceworks Help Desk
CA Asset Portfolio Management vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Asset Portfolio Management | N/A | CA Asset Portfolio Management, now from Broadcom, aims to help users get more from IT asset investments. | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Asset Portfolio Management | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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IT Asset Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CA Asset Portfolio Management | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.3 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Asset Portfolio Management | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | 7.0 (1 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
CA Asset Portfolio Management | Spiceworks Help Desk | |
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Likelihood to Recommend | Broadcom | Spiceworks Ziff Davis |
Pros | Broadcom | Spiceworks Ziff Davis |
Cons | Broadcom | Spiceworks Ziff Davis |
Likelihood to Renew | Broadcom No answers on this topic | Spiceworks Ziff Davis |
Usability | Broadcom No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Broadcom No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Broadcom | Spiceworks Ziff Davis |
Implementation Rating | Broadcom No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Broadcom | Spiceworks Ziff Davis |
Return on Investment | Broadcom | Spiceworks Ziff Davis |
ScreenShots |