3 Ratings
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Score 3.1 out of 100
100 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

CA Unicenter NSM (Discontinued)

It's a decent system if you're a pure IT shop and want to become ITIL-aligned. It forces everyone into an ITIL mentality - service level agreements, change management, and asset tracking. It's very rote, for better and for worse. It's not appropriate at all as a customer-facing or non-IT facing self-service tool. You will never get your end users to really understand how to use the interface.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details.OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
Maurice Samuels | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

CA Unicenter NSM (Discontinued)
6.0
Oracle Enterprise Manager
9.1
Automated alerts and notifications
CA Unicenter NSM (Discontinued)
6.0
Oracle Enterprise Manager
8.9
Remote monitoring
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
9.0
Network device monitoring
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
8.7
Multiple Server Monitoring
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
9.5
Multi-device monitoring
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
9.4

Management Tasks

CA Unicenter NSM (Discontinued)
6.0
Oracle Enterprise Manager
8.6
Patch Management
CA Unicenter NSM (Discontinued)
5.0
Oracle Enterprise Manager
8.3
Service configuration management
CA Unicenter NSM (Discontinued)
8.0
Oracle Enterprise Manager
8.7
Software and hardware inventory
CA Unicenter NSM (Discontinued)
5.0
Oracle Enterprise Manager
9.1
Policy-based automation
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
8.5

Reporting

CA Unicenter NSM (Discontinued)
5.5
Oracle Enterprise Manager
8.8
Performance data reports
CA Unicenter NSM (Discontinued)
5.0
Oracle Enterprise Manager
8.7
Customizable reporting
CA Unicenter NSM (Discontinued)
7.0
Oracle Enterprise Manager
9.1
Data visualization
CA Unicenter NSM (Discontinued)
5.0
Oracle Enterprise Manager
9.3
Risk analysis
CA Unicenter NSM (Discontinued)
5.0
Oracle Enterprise Manager
7.9

Security

CA Unicenter NSM (Discontinued)
2.0
Oracle Enterprise Manager
7.2
Antivirus and malware management
CA Unicenter NSM (Discontinued)
2.0
Oracle Enterprise Manager
5.2
Data backup and recovery
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
8.0
Adinistraor access control
CA Unicenter NSM (Discontinued)
Oracle Enterprise Manager
8.3

Pros

CA Unicenter NSM (Discontinued)

  • ITIL ticketing (incidents, problems, etc.).
  • Change orders.
  • Matching up its asset management system with incidents/change orders.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
  • Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
  • Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.
Joseph Szupiany | TrustRadius Reviewer

Cons

CA Unicenter NSM (Discontinued)

  • The user interface (UX) is antiquated and clunky. Compared to ServiceNow, it feels like it's 15 years behind.
  • It's complicated - We do routine internal training just to get people to use it correctly.
  • It doesn't have an automated way of discovering assets. Everything has to be force-fed.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
  • The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.
Anonymous | TrustRadius Reviewer

Support Rating

CA Unicenter NSM (Discontinued)

CA Unicenter NSM (Discontinued) 2.0
Based on 2 answers
We have to hire 2 full-time 3rd-party consultants to run this application. That tells me it's not a very IT-friendly, vendor-supported application. Compare that with, say, SolarWinds, which is much easier for regular IT staff to customize without sacrificing features and capability. Sure, we have to bring in Loop1 to consult for us when we need to do a major SolarWinds config change or need a really unusual custom query built, but we never need more than 10 hours of consulting per month.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

CA Unicenter NSM (Discontinued)

I did not select CA. If it were up to me, I would migrate us to ServiceNow. The user interface on ServiceNow is 100% more modern and 200% more user friendly. With ServiceNow, the front page for end users makes it clear: one button that says "Ask for something" and one button that says "Report a problem". That's what our end users need. The biggest problem we have in our organization is that our end users don't report issues to the Help Desk often enough and rarely ask for things through the Help Desk. A clean, simple self-service option like this would open up a world of new information for our customer service team.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

Toad for Oracle is more suited for individual users who have a strong focus on database development, and it is not as comprehensive as Oracle Enterprise Manager. While it is quite decent in logical database layer tasks, such as schema objects and SQL, it lacks visibility into host level and I/O layer performance stats.
Anonymous | TrustRadius Reviewer

Return on Investment

CA Unicenter NSM (Discontinued)

  • It helped make us an ITIL shop.
  • It was integral during our large IT consolidation 10 years ago in merging 10 different IT departments into one by converging on one ticketing system for all IT issues.
  • Its lack of user-friendliness has gated us from being able to deploy a true self-service IT help desk.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • When we were using Oracle GoldenGate, it made our life easy in terms of visually seeing the configuration and identifying issues easily
  • It also makes ASM management very easy instead of doing it in the command line
  • Creating policies and implementing certain standard configurations across all the databases is easy
Anonymous | TrustRadius Reviewer

Pricing Details

CA Unicenter NSM (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Enterprise Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CA Unicenter NSM (Discontinued)
3.0
Oracle Enterprise Manager
8.8

Support Rating

CA Unicenter NSM (Discontinued)
2.0
Oracle Enterprise Manager

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