Cacoo vs. MindMeister

Particularly helpful to an organization that has Windows people who are staunch Visio users and Mac people who are die-hard OmniGraffle or Sketch users.

Incentivized

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.

Incentivized

• Creative resource for various visual support items
• The free version is robust and nice to staff who have not used it before to get to know the product
• Support has been helpful when needed

Incentivized

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• UI navigation
• Connector flexibility
• Improved table object

Incentivized

• I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
• My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
• Paid plans could be more flexible to support small or temporary demands.

Incentivized

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

Cacoo is web-based and OS independent. OmniGraffle is a local install and mac only. Microsoft Visio is a desktop app also and Windows only. Two strikes for me, as I use between 2-4 different computers daily where I expect my applications to be always up-to-date and files synchronized.

Incentivized

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.

Incentivized

• Easier to diagram and create workflows without having to engage a designer's assistance. That means staff at lower billable hourly rates, reducing overall admin or billable hours cost.
• Less time involved in creating support documents for less robust product options. Again, reducing overall admin or billable hours cost.
• Most of our staff use the free version so no added cost until they are familiar and really embrace it = a reduction in upfront cost.

Incentivized

• The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
• This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
• Negative impact: lack of offline desktop version.

Incentivized