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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHub

    Score6 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A

    JustCall

    Score4.1 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Pricing
    CallHubJustCall
    Editions & Modules
    No answers on this topic
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Offerings
    Pricing Offerings
    CallHubJustCall
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Community Pulse
    CallHubJustCall
    Considered Both Products
    CallHub
    No answer on this topic
    SaaS Labs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Features
    CallHubJustCall
    Contact Center Software
    Comparison of Contact Center Software features of CallHub and JustCall
    Feature
    CallHub
    8.4
    1 Ratings
    1% below category average
    JustCall
    -
    Ratings
    Agent dashboard8.01 Ratings00 Ratings
    Validate callers8.01 Ratings00 Ratings
    Outbound response9.01 Ratings00 Ratings
    Call forwarding8.01 Ratings00 Ratings
    Click-to-call (CTC)8.01 Ratings00 Ratings
    Warm transfer8.01 Ratings00 Ratings
    Predictive dialing9.01 Ratings00 Ratings
    Interactive voice response9.01 Ratings00 Ratings
    REST APIs8.01 Ratings00 Ratings
    Call scripts9.01 Ratings00 Ratings
    Call tracking9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CallHub and JustCall
    Feature
    CallHub
    8.4
    1 Ratings
    1% above category average
    JustCall
    -
    Ratings
    Inbound call routing9.01 Ratings00 Ratings
    Omnichannel inbound routing8.01 Ratings00 Ratings
    Recording8.01 Ratings00 Ratings
    Quality management8.01 Ratings00 Ratings
    Call analytics9.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Live reporting8.01 Ratings00 Ratings
    Customer surveys9.01 Ratings00 Ratings
    Customer interaction analytics9.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of CallHub and JustCall
    Feature
    CallHub
    -
    Ratings
    JustCall
    1.7
    8 Ratings
    129% below category average
    Multi-level Interactive Voice Response (IVR)00 Ratings1.58 Ratings
    Call reports00 Ratings1.88 Ratings
    Directory of employee names00 Ratings1.96 Ratings
    Call Management
    Comparison of Call Management features of CallHub and JustCall
    Feature
    CallHub
    -
    Ratings
    JustCall
    2.0
    8 Ratings
    122% below category average
    Answering rules00 Ratings1.98 Ratings
    Call recording00 Ratings1.97 Ratings
    Call park00 Ratings2.37 Ratings
    Call screening00 Ratings1.97 Ratings
    Message alerts00 Ratings1.97 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallHub and JustCall
    Feature
    CallHub
    -
    Ratings
    JustCall
    1.9
    7 Ratings
    123% below category average
    Audio conferencing00 Ratings1.97 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallHub and JustCall
    Feature
    CallHub
    -
    Ratings
    JustCall
    1.9
    7 Ratings
    122% below category average
    Mobile app for iOS00 Ratings1.96 Ratings
    Mobile app for Android00 Ratings1.97 Ratings
    Best Alternatives
    CallHubJustCall
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHubJustCall
    Likelihood to Recommend
    8.0
    (1 ratings)
    2.3
    (8 ratings)
    Usability
    -
    (0 ratings)
    1.5
    (2 ratings)
    User Testimonials
    CallHubJustCall
    Likelihood to Recommend
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
    Read full review
    SaaS Labs
    In my opinion, if you have high volumes of inbound calls with many clients, I'd avoid using JustCall. I think it is far better suited for outbound calls (i.e. sales) or for small teams. I would also recommend using JustCall for 1:1 dialing, rather than a single phone number managed by a team. Their IVR setup and tracking down what happens when a call goes through IVR can be quite difficult to figure out what actually happened.
    Incentivized
    Read full review
    Pros
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    SaaS Labs
    • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
    • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
    • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
    • They are also very responsive to questions and support requests.
    Incentivized
    Read full review
    Cons
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    SaaS Labs
    • for data export we will export only 60 days range if its 200 days means its good for export
    • nothing much to improve everything is good
    Incentivized
    Read full review
    Usability
    CallHub
    No answers on this topic
    SaaS Labs
    I think the UI/UX needs to be simplified and reorganized. It was hard to find settings, understand what they did, and then replicate those across phone numbers. They need better bulk actions, better analytics and, frankly, more stability in the system. The negative impacts to our business overall make it such that I cannot recommend JustCall
    Incentivized
    Read full review
    Alternatives Considered
    CallHub
    No answers on this topic
    SaaS Labs
    It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
    Incentivized
    Read full review
    Return on Investment
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    SaaS Labs
    • Positive impact as it has helped the business with a better communication.
    • I wish the latest messages would be on top!
    Incentivized
    Read full review
    ScreenShots

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer

    JustCall Screenshots

    Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis