CallRail offers phone call tracking, recording and analytics.
$50
per month
Securly Filter
Score 8.0 out of 10
N/A
Cloud-based web filtering for K-12 Schools | Parental controls for families | Manage screen time. Any device, anywhere. Securly's technology allows schools and parents to keep kids safe in an increasingly digital world. The vendor states their goal is not to censor the Internet, but to mitigate the negative effects it can have on children with the goal of creating a safer world for kids. Their cloud-based web filter is designed to keep…
This is great software for differentiating where phone traffic is coming from. Whether it's paid/organic search, you can see exactly where the calls are coming in from. I'd love to see them add text/SMS features in the future, but it does what it claims. I'd also like to see more CRM integrations, but not sure that other users share the same sentiment
As I stated earlier, if you have iPads in a 1 to 1 usage, [Securly Filter] is your best filter. Students cannot break it or mess with any settings on a device that has an MDM setup.
Tracking phone calls first & foremost! Being able to have a running tally of the phone calls made and listening to the recorded calls throughout the month and providing that information back to our clients is vital!
Their UI is exceptionally easy to use & navigate. This is important when we have many clients running at the same time and we are able to always determine what report is for which client.
The ease of setting up a brand new client & their tracking phone number is fantastic! Saves a lot of time when it walks you through everything you need to know & do step by step.
The integration with Hubspot is not as seemless as I would have liked. We had an issue where a person who was already in Hubspot called in, and their contact information was not matched to the caller ID correctly which created some duplicate entries. A little bit of a bummer, but from what I understand they may have fixed this. We had to stop using them for a little while because our outsourced sales team was more confused by adding CallRail, so we'll be re-implementing this once our new sales team is fully trained. Hopefully the record miss-match issue gets fixed.
The platform is easy to use and we really don't have any complaints with using it so far. The information is invaluable for clients that rely on phone calls to drive more business. Not much negative to say about it at this point. We're actually really happy with it so far and the cost is manageable.
CallRail support normally gets back to us pretty quickly when we submit a ticket and they have a good knowledge base for common questions. I've heard mixed reviews from other local marketing agencies that use this tool, but overall in my experience, support has been knowledgeable and quick working through our problems.
I don't like giving a 10 since everyone always has room for improvement, and while Securly is doing an awesome job, there is still room for improvement across the board.
Callrail has a very seamless and easy to use Dynamic Number Swap function. In other call tracking that we looked into the integration was either not as easy to use or required much more work to implement. Setting up CallRail has been so easy even our entry-level employees need very little training to master the platform.
Securly Filter integration with Google Workspace for education makes it an ideal pairing for K-12 institutions. It has a friendlier portal and more intuitive UI, particularly when retrieving activity logs. The policy customization is also far easier and responsive. That being said, it does not provide a full-fledged firewall like Untangle NG (nor many of the other useful features from NG, such as simple-to-deploy VPN).
It is useful to monitor our calls weekly. We can give our employees feedback on the quality of the calls which helps our overall sales and conversions.
By knowing which campaigns perform best, we can shift our budget to target those campaigns specifically which saves us revenue and increases sales.
