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Calyx Point vs. Encompass from ICE Mortgage Technology

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Calyx Point

    Score6.1 out of 10
    N/ACalyx Software offers Point for mortgage officers, software supporting the loan lifecycle from prequalification to processing.N/A

    Encompass from ICE Mortgage Technology

    Score7.9 out of 10
    N/AEncompass from ICE Mortgage Technolgoy (formerly Ellie Mae) is an all-in-one mortgage management solution for lenders.N/A
    Pricing
    Calyx PointEncompass from ICE Mortgage Technology
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Calyx PointEncompass from ICE Mortgage Technology
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Calyx PointEncompass from ICE Mortgage Technology
    Considered Both Products
    Calyx Software
    No answer on this topic
    ICE Mortgage Technology
    Chose Encompass from ICE Mortgage Technology
    Is Calyx Point even a thing anymore? I recall using Calyx Point years ago but don't remember it being able to do half of what Encompass is capable of doing. Encompass alone being able to communicate to 3rd party systems is a major time saver something Point was never able to …
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    Calyx Point does not compare in any way to Encompass. Encompass is a much better and more user-friendly product.
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    The others don't stand a chance. I used Calyx Point and it is way behind in technology, support, inovation and speed. The amount of features [that are] in Encompass allow users to do everything that no other program even comes close to. The support site is great. It is the best …
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    Datatrac and Byte Pro, are solid LOS systems. I have also work on many proprietary systems, and all have been superior to Encompass. Encompass needs to be retired from the instrusty as a whole. There are long standing issues with major outages/crashing. If a mortgage lender is …
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    Calyx is antiquated in comparison; the customized nature of Encompass sets it worlds apart from other LOS providers.
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about …
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    Hands down the best LOS in my opinion!
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    There is no comparision. Point can not do even a fraction of what Encompass can. Their user interface is convoluted and hard to use and doesn't have any way to upload documents into the loan file. Encompass allows documents to be loaded straight to the loan file which makes …
    Incentivized
    Chose Encompass from ICE Mortgage Technology
    Over the years I've used Genesis, Loan Contour, Calyx Point, and various proprietary. Hands down...Encompass is by far the easiest to navigate (especially for the Production Division), highly efficient, and very easy on the eyes.
    Incentivized
    Chose Encompass from ICE Mortgage Technology

    Harland E3 - This system is no longer supported

    Calyx Point - Large compliance holes

    Encompass is more flexible than either of these two software resources

    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Calyx PointEncompass from ICE Mortgage Technology
    Likelihood to Recommend
    2.5
    (2 ratings)
    6.7
    (69 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.5
    (1 ratings)
    User Testimonials
    Calyx PointEncompass from ICE Mortgage Technology
    Likelihood to Recommend
    Calyx Software
    It gets the job done for initiating loans. I can't say anything about the marketing tools as I haven't used them but as a de facto technical support person in the company, I have helped many of the loan officers resolve issues (or inform them they are not resolvable yet). One limitation I ran into was property and loan matching. The system allows one property to be matched with multiple liabilities but not the converse. For an investor with a portfolio loan, it was not possible to show one liability relating to multiple properties. This required workarounds. The field for entering properties is very small in list form making review difficult when there are more than a few properties. The interface could be more adjustable. Overall, the program is not well-liked by the loan officers who would prefer a more modern platform, though all surely have some drawbacks. The program appears to have many functions we do not use and it would be preferred if the ones we use worked better.
    Incentivized
    Read full review
    ICE Mortgage Technology
    The system is great for loan origination and downline processing. The thing about Encompass is that it's only as good as its user so I can see where new loan originators or folks who are new to the system can have a huge disadvantage over somebody who is experienced with it. Of course, if you have experience with it it's the perfect tool. Compliance is also a big factor that Encompass does take advantage of. It communicates with various 3rd parties like Blend, appraisal management systems, Loanbeam, etc to help gather data where needed and keep files in compliance as needed. I don't know of any other case use for Encompass outside of loan origination.
    Incentivized
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    Pros
    Calyx Software
    • I can’t say
    • I don’t have any examples
    • The suite is a constant thorn in my side
    Incentivized
    Read full review
    ICE Mortgage Technology
    • The Web Center allows us to compete in our market and also allows us to continue to originate loans in markets where we don't have a physical originator.
    • The software is easy to use so it allows us to train staff very quickly so they can start producing mortgages.
    • I appreciate receiving information on upcoming updates well before they take place so that I can review the updates and inform the staff of changes they need to be aware of.
    Read full review
    Cons
    Calyx Software
    • There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning.
    • Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen.
    • The menus are not intuitive and could be much better.
    • The user interface is archaic.
    • Field links do not work correctly and take a long time to be corrected.
    Incentivized
    Read full review
    ICE Mortgage Technology
    • Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
    • A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.
    Incentivized
    Read full review
    Likelihood to Renew
    Calyx Software
    No answers on this topic
    ICE Mortgage Technology
    Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.
    Read full review
    Usability
    Calyx Software
    No answers on this topic
    ICE Mortgage Technology
    some minor improvements would make a huge difference to me
    Read full review
    Support Rating
    Calyx Software
    No answers on this topic
    ICE Mortgage Technology
    No better support around
    Incentivized
    Read full review
    Implementation Rating
    Calyx Software
    No answers on this topic
    ICE Mortgage Technology
    Should have sent someone to become an admin prior to implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Calyx Software
    There are several other products available that we will consider when we are able to upgrade from Calyx.
    Incentivized
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    ICE Mortgage Technology
    I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about distrust of my own management than the software itself.
    Incentivized
    Read full review
    Return on Investment
    Calyx Software
    • The learning curve to proficiency is steep
    • My goals of developing a smooth workflow [are] hindered by the lack of Point’s intuitiveness
    Incentivized
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    ICE Mortgage Technology
    • Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
    • We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
    • Electronic signature of documents has allowed us to reach more borrowers.
    Incentivized
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