Encompass is All Encompassing!
December 14, 2016

Encompass is All Encompassing!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

We use this LOS from Application through Funding. We have been able to go paperless allowing a team from LO, to processor, underwriter, closer, funder and secondary market immediate access to the loan file and all documentation. We are able to track this process allowing us to successfully remove any roadblocks that then appeared and were identifiable throughout the loan process.
  • Managing workflow that is customizable.
  • Compliant documents.
  • Online help option built into each screen.
  • Reports are clunky and shared universally, meaning if one person changes a parameter then the global report is changed for all users unless they save the report as a private report.
  • Speed is an issue as more users sign on throughout the day.
  • Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
  • We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
  • Electronic signature of documents has allowed us to reach more borrowers.
  • MORvision
We were looking for a paperless option that included accessing other vendors while inside the loan such as ordering credit, flood, appraisal and title. Electronic document delivery was also a plus. Workflow allows us to track how quickly a loan moves from one area to the next, helping us to better manage our processes.
Encompass from Ellie Mae is well suited for mortgage lending to include construction to perm loans in 2017 Q1. Seems to support lending in the North East quite well.