Overall Satisfaction with Encompass from Ellie Mae
Encompass is being used by the mortgage department and enables start to finish solutions from loan origination to delivery in to the secondary market.
- Encompass is very user friendly
- It’s a flexible LOS that can be set up to fit your business process and operation.
- There are a lot of helpful educational videos to get users started.
- Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
- A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.
- Flexibility in designing workflows has its drawbacks. Without proper involvement and input from all parties in managing how loans are originated there will be problems that cost money. Accountability for every step in the process is key to profitable and compliant.
Using Encompass from Ellie Mae
40 - Mortgage origination to loan servicing and delivery in the secondary market
1 - Online supported resource center videos and blogs.
- Loan origination
- Application processing
- Secondary loan delivery
- Referral management