Encompass LOS, by far the Master of the Mortgage Game
March 01, 2017

Encompass LOS, by far the Master of the Mortgage Game

Liz Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Encompass from Ellie Mae

We use Encompass in all areas and its awesome! We have added additional input forms to have QC review become so much more efficient. The training at the Experiences I have gone to has made just a difference on how we utilize all the tools provided by Encompass.
  • Mortgage Reporting.
  • Modification is easy to make it your own to do what you need it to do.
  • Call Reports and HMDA are now a breeze.
  • Batch updates
  • Speed and accuracy to ensure high profis
I used Point before............LMAO, no comparison
Encompass from Ellie Mae
Great product, great support team.

Using Encompass from Ellie Mae

400 - Origination - Post Purchase
3 - 1 Encompass Admin
2 Proficient Users
  • Regulatory Reports
  • QC Reports
  • Compliance
  • Create new QC input for and tie it to score loans per Fannie Mae
  • Streamlined reporting
The product and support are amazing.

Evaluating Encompass from Ellie Mae and Competitors

  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Analyst Reports
I would send an employee to be an Encompass Admin prior to implementation.

Encompass from Ellie Mae Implementation

Should have sent someone to become an admin prior to implementation.
Change management was minimal
  • TRID 1 year later

Encompass from Ellie Mae Support

No better support around
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Need to explain problems multiple times
Our first Regulator Connect Exam was a *hit show and Ellie Mae support made it possible for us to comply.

Using Encompass from Ellie Mae

The program is just great, period.
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Form building
  • System Data templates
  • Reporting data base updates............ugh