Overall Satisfaction with Encompass from Ellie Mae
We use Encompass in all areas and its awesome! We have added additional input forms to have QC review become so much more efficient. The training at the Experiences I have gone to has made just a difference on how we utilize all the tools provided by Encompass.
- Mortgage Reporting.
- Modification is easy to make it your own to do what you need it to do.
- Call Reports and HMDA are now a breeze.
- Batch updates
- Speed and accuracy to ensure high profis
I used Point before............LMAO, no comparison
Using Encompass from Ellie Mae
400 - Origination - Post Purchase
3 - 1 Encompass Admin
2 Proficient Users
2 Proficient Users
- Regulatory Reports
- QC Reports
- Compliance
- Create new QC input for and tie it to score loans per Fannie Mae
- Streamlined reporting
Evaluating Encompass from Ellie Mae and Competitors
- Product Features
- Product Usability
- Prior Experience with the Product
- Analyst Reports
I would send an employee to be an Encompass Admin prior to implementation.
Encompass from Ellie Mae Implementation
- Implemented in-house
Change management was minimal
- TRID 1 year later
Encompass from Ellie Mae Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
Yes - Yes
Our first Regulator Connect Exam was a *hit show and Ellie Mae support made it possible for us to comply.
Using Encompass from Ellie Mae
Pros | Cons |
---|---|
Like to use Relatively simple Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Form building
- System Data templates
- Reporting data base updates............ugh