TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Camtasia

    Score8.6 out of 10
    N/ACamtasia is a video editor and screen recorder. Camtasia offers a range of plans designed to meet varying video creation needs, and enables users to produce professional-looking videos. Its features include Camtasia Rev, script generation, text-to-speech, translations, and avatar videos, to streamline the video creation process. The editions available are Free, Essentials, Create, or the Pro plan.

    $179.88

    per year per user

    Lookback

    Score7.6 out of 10
    N/ALookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto.N/A
    Pricing
    CamtasiaLookback
    Editions & Modules
    Camtasia Business
    $198
    per year per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    CamtasiaLookback
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Discounts available for purchases supporting a large volume of users.—
    More Pricing Information
    Community Pulse
    CamtasiaLookback
    Considered Both Products
    TechSmith
    No answer on this topic
    Lookback
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Best Alternatives
    CamtasiaLookback
    Small Businesses
    Sendspark
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CamtasiaLookback
    Likelihood to Recommend
    8.4
    (75 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.6
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    CamtasiaLookback
    Likelihood to Recommend
    TechSmith
    Camtasia is so easy to use that I recommend it over Adobe Premiere, Captivate, Storyline, and other tools. The only problem is the price. Due to the fact that I purchased this for education purposes, and educational prices have gone up exponentially, it has been difficult even at $179 to upgrade, as an educator and the organization is not always willing to reimburse the purchase, it would have been more economical. It was less than $100 (Black Friday) when I bought our updated version in 2019. Camtasia profile accounts aren't the best setup, however. My profile account does not reflect when I was a user or show past invoices, and I wanted to see how long ago I was a user.
    Incentivized
    Read full review
    Lookback
    Best suited to conduct remote interviews that are moderated and facilitated by the interviewer/researcher.
    Not the best if you want to do it unmoderated, there are much more sophisticated tools out there. Unfortunately, for a design research team that does both these kids of research, it can be hard to get budgets to get two softwares and hence the Unmoderated Feature can seem super undercooked and doesn’t really do the job.
    Otherwise it’s a great tool
    Incentivized
    Read full review
    Pros
    TechSmith
    • Very intuitive controls. You don't need to be a pro at video editing
    • Seamless control of assets (separates video from still images)
    • Great library of annotations and gestures
    • Easy to integrate audio/video edits
    • Custom formats that suit my needs (web, mobile, tablets)
    Incentivized
    Read full review
    Lookback
    • Organization of user interviews
    • Sharing of interviews across the team
    • Creating highlights of insights
    Incentivized
    Read full review
    Cons
    TechSmith
    • USB Microphones can sometimes cause a problem if they become accidentally unplugged during a recording session. This can corrupt some of the files that the Camtasia Recorder application uses to capture directly to .avi mode.
    • You'll sometimes get a message when you next try to record that .avi mode isn't available and the only way to fix this is by completely uninstalling and reinstalling Camtasia (with a reboot in the middle of these two actions).
    • This bug only manifested after Camtasia 8 was released, but still seems to cause an issue right up to and including Camtasia 2021.
    • I'd like to see more standard Annotation options. The existing ones are pretty good, but variety is a little lacking.
    • More 'Behaviours' would also be really welcome as these are a great feature and make Callouts a bit more interesting and lively. I've not seen any new Behaviours over the past few versions (since Camtasia 2018).
    Incentivized
    Read full review
    Lookback
    • Unmoderated interviews is still under cooked as a feature
    • The process of how participants have to download an app to start an interview is a large friction point for us
    Incentivized
    Read full review
    Likelihood to Renew
    TechSmith
    Each release of Camtasia has added just enough functionality to justify the upgrade to the new version. I like that Camtasia is not a subscription-based product as we have more flexibility and control over our spend on the product. We can also purchase support packages that include the next version when released.
    Incentivized
    Read full review
    Lookback
    No answers on this topic
    Usability
    TechSmith
    I haven't used another video recording and editing tools that is as comprehensive and straight-forward as Camtasia. Typically, if you want a user-friendly video editing tools for novice users, you have to compromise on features. Camtasia solves this problem by offering extensive editing features in a simplistic, user-friendly environment. Highly recommend
    Incentivized
    Read full review
    Lookback
    Once you understand how the interface works, it works great, but there is a learning curve
    Incentivized
    Read full review
    Support Rating
    TechSmith
    With the latest version (Camtasia 2020), I actually had problems with an Imac with HighSierra, but from the first moment they answered and guided me to solve the problem, even before making the purchase (with some doubts I had). And they have support in English and Spanish, I really liked that.
    Read full review
    Lookback
    No answers on this topic
    Alternatives Considered
    TechSmith
    I've tried several freeware recorders, too. If all you want to do is literally record your screen, and nothing else, you don't need Camtasia. There are literally dozens of apps that will do that. If you want an app that will record your screen while capturing mouse clicks, follow you, record your voice while you capture, and annotate when you're done, Camtasia has no equal. Plus, it doesn't stop there. You can add professional intros and outros (many already created to choose from), lower thirds, etc., leading to videos with very high production value. This is THE program to buy if you want to produce training videos of very high quality.
    Incentivized
    Read full review
    Lookback
    Zoom was way more expensive and it o is designed to other things apart from just running qualitative interviews. It also requires a different kind of approval and different approval processes to go through when trying to get it simply for qualitative research purposes.
    Lookback records, scribes, helps observe and provides a sentiment check as well in the price that it does
    Incentivized
    Read full review
    Return on Investment
    TechSmith
    • Many faculty members used it because it was easy to use and accomplish what they needed.
    • No need for a lot of training or follow-up training due to it being very to use.
    • Account management within our system and assigning permissions required a few steps when granting access.
    Incentivized
    Read full review
    Lookback
    • It allows us to understand our customers’ problems in a very team compatible way.
    Incentivized
    Read full review
    ScreenShots

    Camtasia Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot