Camtasia/TechSmith Relay is a basic, easy to use screen capture program which has its pros and cons!
February 04, 2019

Camtasia/TechSmith Relay is a basic, easy to use screen capture program which has its pros and cons!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Camtasia

Camtasia, now called TechSmith Relay, was used to record presentation videos for our faculty to share with their students. We switched from using it, after all these years, to Panopto.
  • It's very easy to learn and use.
  • Uploading of videos was straightforward and easy.
  • Integrated well easily with our video storage service.
  • Both a pro and a con of it being easy to use is that it has limited features.
  • Better video editing abilities.
  • More enhancements on creating videos. Added webcam in the video would be nice while presenting.
  • Automated closed captioning would be great!
  • Many faculty members used it because it was easy to use and accomplish what they needed.
  • No need for a lot of training or follow-up training due to it being very to use.
  • Account management within our system and assigning permissions required a few steps when granting access.
Camtasia/TechSmith Relay is easy to use. Its features are limited in comparison to Panopto though. Panopto offers a lot more in regards to the video editing features, quiz insertions in a video, auto closed captioning, etc. For an easy to use and basic screen capture program though, Camtasia/TechSmith relay is great.
For an easy screen capture program, use Camtasia/TechSmith Relay works great. For a bells and whistles screen capture program, not so great. If you want to do a quick Powerpoint presentation with a voice-over, it's perfect. Anything beyond that, not so much.

Using Camtasia

200 - Faculty sharing presentations with students.
10 - Technology and online learning professionals.
  • Recording Powerpoint presentations with audio narration.
  • Recording instructional videos for navigating and using programs on a computer with audio.
  • We've also had users re-record presentations online that were streamed on their computer to be able to save.
  • We had class conferences that were not downloadable and had a 14-day time limit on how long they would be viewable and Camtasia was able to record them as they were being played back on their computer and saved as a file to keep permanently.
We switched to a different screen capture program called Panopto for various reasons.

Evaluating Camtasia and Competitors

  • Product Features
  • Product Usability
It was easy to use and integrated into our video storage services.
We have switched from Camtasia to Panopto. We needed more features.

Camtasia Support

Questions were addressed in a fair amount of time.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help

Using Camtasia

Camtasia is easy to use. It's easy to record things with it. As a basic screen capture program, it's great!
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Recording your computer screen and giving an audio presentation of what you are doing over on the screen.
  • Uploading to our storage servers was very easy.
  • This isn't difficult or cumbersome, but the features are limited.