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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canopy Practice Management

    Score7.8 out of 10
    N/ACanopy Practice Management is designed to help accounting firms keep all parties on the same page. It includes essential tools for enabling communication between clients and your team.N/A

    TaxDome

    Score9.3 out of 10
    N/ATaxDome is a tax practice management suite, featuring a range of features, including an internal communication platform, a secure portal to share client documents as well as a CRM and project management feature to help users and their teams to hit deadlines.

    $800

    per year per seat

    Pricing
    Canopy Practice ManagementTaxDome
    Editions & Modules
    No answers on this topic
    Essentials
    $800
    per year per seat
    Pro
    $1000
    per year per seat
    Business
    $1200
    per year per seat
    Offerings
    Pricing Offerings
    Canopy Practice ManagementTaxDome
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for multi-year plans.
    More Pricing Information
    Community Pulse
    Canopy Practice ManagementTaxDome
    Considered Both Products
    Canopy
    No answer on this topic
    TaxDome
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    User Ratings
    Canopy Practice ManagementTaxDome
    Likelihood to Recommend
    9.0
    (13 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Canopy Practice ManagementTaxDome
    Likelihood to Recommend
    Canopy
    If you want to have an all in one solution for managing you clients (from sales lead to loyal client) this is the answer. We rarely have to use other systems to take a client from a lead to completing their taxes or representation case. It's also given us the freedom to switch our business model to focus on value added pricing and shift to be an advisory focused firm. If you want to pump out hundreds of returns and don't care about managing your clients on a long term basis because you're a quantity over quality shop, you may not find value in the software.
    Incentivized
    Read full review
    TaxDome
    This is a great resource for tax firms with hundreds of clients.
    Money wise however, this probably is not economically feasible for firms with only 1-2 tax preparers. It requires a lot of time and energy to build to really be fully operational.
    Incentivized
    Read full review
    Pros
    Canopy
    • As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
    • I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
    • Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
    Incentivized
    Read full review
    TaxDome
    • Distinguish between accounts and mere contacts (for us, this is crucial in discriminating between retained clients and prospects who haven't onboarded with us).
    • Provides an editable PDF function
    • Offers buildable organizers and templates
    • Highly customizable pipelines that automate processes
    Incentivized
    Read full review
    Cons
    Canopy
    • Connectivity with Outlook for email tracking - the connection is sometimes lost and there is no notification. You just look for your email trail and there is nothing.
    • Electronic signatures for multiple contacts on one document with some fields being optional would be a great help.
    • Being able to see contact transcripts in the client record view versus just the transcript screen would be more efficient.
    Incentivized
    Read full review
    TaxDome
    • Chat function - would prefer a pop-out window; limited overall function (only just got emojis, "enter" does not send the message)
    • Contact info is not embedded into the default account page, would like to see this first thing (since we use TaxDome in part as a CRM)
    • For large client databases, the search function is somewhat slow
    Incentivized
    Read full review
    Usability
    Canopy
    No answers on this topic
    TaxDome
    Very easy to use and generally pretty customizable to suit our company's unique needs. We haven't gotten to the stage yet where we're able to test it out on our clients, but the expectation is that the interface should be user-friendly and actually better than what we were using before (SmartVault).
    Incentivized
    Read full review
    Support Rating
    Canopy
    We had to contact the company many times because of the problems we were encountering. They were not helpful in any way
    Incentivized
    Read full review
    TaxDome
    No answers on this topic
    Alternatives Considered
    Canopy
    Canopy works efficiently for all the companies, more so the CPA firms and other programs have no such advancement. The existence of an individualized client portal from Canopy is a remarkable step. Canopy records the due dates for a project and checks them when they are near or notifies the user.
    Incentivized
    Read full review
    TaxDome
    Compared to Insightly in particular, TaxDome far exceeds the capability of Insightly for two main reasons: 1) Insightly is a CRM only and does not offer the multitude of other capacities such as a client portal and forms. 2) TaxDome is specifically built for tax firms and has many customized options that are extremely well suited for our particular needs, as well as tax form templates for us to use.
    Incentivized
    Read full review
    Return on Investment
    Canopy
    • We have eliminated our admin position as our tasks are more streamlined.
    • We can support a year-round client demand breaking the season-to-season cash cycle.
    • We're looking to become 100% remote/virtual helping clients all over the country/world within the next 12 months due to this cloud solution.
    Incentivized
    Read full review
    TaxDome
    • Saves money and time. The pipelines help automate many of our processes that we had to do manually.
    • Offers all-in-one (almost) hub. This also saves major time caused by jumping from app to app.
    • Again with time-saving and efficiency... Allows us to have both a client-facing portal and an internal portal so we don't have to switch back and forth between systems.
    Incentivized
    Read full review
    ScreenShots