Capterra vs. Gartner Peer Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capterra
Score 7.1 out of 10
N/A
Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.N/A
Gartner Peer Insights
Score 7.2 out of 10
N/A
Gartner Peer Insights is a technology review platform where users can review software they have experience with as well as view reviews from other users. These reviews are used to create interactive visualizations with customizable criteria.N/A
Pricing
CapterraGartner Peer Insights
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CapterraGartner Peer Insights
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CapterraGartner Peer Insights
Considered Both Products
Capterra

No answer on this topic

Gartner Peer Insights
Chose Gartner Peer Insights
Gartner Peer Insights has a rigorious validation process for reviews to ensure authenticity. Reviews can be more trusted by customers and reliable for decision making. Gartner Peer Insights also conducts indepth research on different technology solutions which provides more …
Top Pros
Top Cons
Best Alternatives
CapterraGartner Peer Insights
Small Businesses
SourceForge
SourceForge
Score 9.0 out of 10
SourceForge
SourceForge
Score 9.0 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 9.0 out of 10
SourceForge
SourceForge
Score 9.0 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CapterraGartner Peer Insights
Likelihood to Recommend
8.5
(6 ratings)
7.5
(4 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CapterraGartner Peer Insights
Likelihood to Recommend
Capterra
Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.
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Gartner
Being able to pick from a variety of providers and gauge the true effects of the tested solution on their business. There are a tons of review catalogues on Peer Insights. These are precise and pertinent. To ensure that all member reviews are fair and free of spam, they examine and review each one. This is particularly useful because it addresses every topic and element of the program, including how much it will cost your company.
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Pros
Capterra
  • They list the cost of the product in the review, and that is something we all want to know up front.
  • You can find comparisons. Maybe the product you want is out of your price range, well they show you the next best thing.
  • Some products also highlight a list of features.
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Gartner
  • Peer Insights is a website where you may read evaluations of vendors for free.
  • Here, you may select from a number of software packages in the same industry.
  • Reviews are detailed, real, and sincere.
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Cons
Capterra
  • It's not so clear when product reviews are being sponsored
  • You can offer more sorting options like by price or number of reviews
  • Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.
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Gartner
  • Need to make the comparison chart more intuitive
  • Provide source of data
  • more recent reviews
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Usability
Capterra
very useful
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Gartner
No answers on this topic
Alternatives Considered
Capterra
Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.
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Gartner
Gartner Peer Insights has a rigorious validation process for reviews to ensure authenticity. Reviews can be more trusted by customers and reliable for decision making. Gartner Peer Insights also conducts indepth research on different technology solutions which provides more comrehensive understanding of the good and bad sides of software solution on the market. Gartner Peer Insights has diversed analyst expertise in different technology categories.
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Return on Investment
Capterra
  • It has saved me thousands of dollars in software by helping me find the right software for me
  • It also saves me lots of hours in research time
  • It takes away some of the overwhelm as it lessens the number of options for me
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Gartner
  • We selected a solution that was compatible with our business based on their reviews.
  • They protected us from spending money on unnecessary product trials.
  • We shortened the time it took us to locate the ideal answer to our problems.
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