Carbonite Safe vs. Macrium Reflect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Macrium Reflect
Score 9.5 out of 10
N/A
Macrium Reflect is an endpoint and server backup and cloning solution from Macrium Software (aka Paramount Software UK), available in personal and professional editions.N/A
Pricing
Carbonite SafeMacrium Reflect
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite SafeMacrium Reflect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Carbonite SafeMacrium Reflect
Small Businesses
Amazon S3 Glacier
Amazon S3 Glacier
Score 8.9 out of 10
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Medium-sized Companies
Rubrik
Rubrik
Score 9.2 out of 10
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Enterprises
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeMacrium Reflect
Likelihood to Recommend
9.0
(11 ratings)
10.0
(3 ratings)
Likelihood to Renew
5.9
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(4 ratings)
9.0
(1 ratings)
User Testimonials
Carbonite SafeMacrium Reflect
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
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Macrium Software (Paramount Software)
Macrium Reflect is one of the best partition backup applications available in the market. It can also clone drives in addition to making images of partitions and has a very useful feature of creating a bootable recovery drive for restoring partition(s) in case the OS is not booting. There are also different products for varying needs of the end user- Macrium Reflect Server, Workstation, etc. I have restored my system without any errors many times with Macrium.
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Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Macrium Software (Paramount Software)
  • Clear interface for creating drive image backups
  • Reliable, every day backups
  • Accessible log showing successful backups and any failures
  • Creates differential backups that are small in size
  • Fast, easy method for recovering individual files or folders from an image backup
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Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Macrium Software (Paramount Software)
  • Has ransomware protection that could be better at letting users configure exeptions
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Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Macrium Software (Paramount Software)
No answers on this topic
Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Macrium Software (Paramount Software)
We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
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Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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Macrium Software (Paramount Software)
Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
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Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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Macrium Software (Paramount Software)
  • Reduce the impact of emergency situations like ransomware attacks, hardware failures, etc.
  • Restore the backups quickly and reliably.
  • Free version availability for commercial use is an added bonus.
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ScreenShots