Carbonite Server vs PowerProtect DD (formerly Dell EMC Data Domain) | TrustRadius

What users are saying about

Score 8.7 out of 10

Based on 67 reviews and ratings

Score 8 out of 10

Based on 37 reviews and ratings

Feature Rating Comparison

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.

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Owner

Open Source TailorsInformation Technology and Services, 1-10 employees

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It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
DD is very efficient in its use of capacity. It dedupes and compresses very well.
It spans to large capacity amounts.

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Verified User

Administrator in Information Technology

Insurance Company, 5001-10,000 employees

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Cons

The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
The Exchange DAG backup should support instead of configuring each exchange server.
Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
The TCO can be high, especially when it needs its storage expanded.
Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.

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Systems Administrator

TBC CorporationAutomotive, 10,001+ employees

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Likelihood to Renew

Carbonite Server 4.8

Based on 6 answers

We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 201-500 employees

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PowerProtect DD (formerly Dell EMC Data Domain) 10.0

Based on 1 answer

DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

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Usability

Carbonite Server 5.5

Based on 1 answer

Product needs a lot of improvements in some features like Cloud and Reporting.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Carbonite Server 5.5

Based on 2 answers

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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PowerProtect DD (formerly Dell EMC Data Domain) 6.7

Based on 4 answers

Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.

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Verified User

Technician in Information Technology

Transportation/Trucking/Railroad Company, 5001-10,000 employees

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Implementation Rating

Carbonite Server 6.4

Based on 2 answers

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

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Verified User

Analyst in Information Technology

Information Technology & Services Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.

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Realtor

RE/MAX Advantage RedlandsReal Estate, 51-200 employees

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We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.

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Verified User

Employee in Information Technology

Higher Education Company, 1001-5000 employees

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Return on Investment

While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

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Senior IT Analyst

City of LancasterGovernment Administration, 201-500 employees

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We were able to immediately discontinue our remote tape storage and TBU maintenance.
Reduced backup footprint in the data center.
It is costly to expand so buy it with a purpose.

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Verified User

Engineer in Information Technology

Retail Company, 1001-5000 employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Carbonite Server Editions & Modules

Edition

Power	800.04¹
Ultimate	1,300.08¹

per year

Additional Pricing Details

Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

PowerProtect DD (formerly Dell EMC Data Domain) Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

Carbonite Server

PowerProtect DD (formerly Dell EMC Data Domain)

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