67 Ratings
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Score 8.7 out of 100
37 Ratings
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Score 8 out of 100

Likelihood to Recommend

Carbonite Server

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Carbonite Server
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Universal recovery
Carbonite Server
8.3
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Live recovery
Carbonite Server
8.2
PowerProtect DD (formerly Dell EMC Data Domain)
7.5
Recovery verification
Carbonite Server
7.9
PowerProtect DD (formerly Dell EMC Data Domain)
8.1
Business application protection
Carbonite Server
9.6
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Multiple backup destinations
Carbonite Server
9.6
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Incremental backup identification
Carbonite Server
9.7
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Backup to the cloud
Carbonite Server
9.9
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Deduplication and file compression
Carbonite Server
7.6
PowerProtect DD (formerly Dell EMC Data Domain)
9.9
Snapshots
Carbonite Server
8.8
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Flexible deployment
Carbonite Server
7.9
PowerProtect DD (formerly Dell EMC Data Domain)
8.6
Management dashboard
Carbonite Server
7.5
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Platform support
Carbonite Server
7.5
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Retention options
Carbonite Server
7.7
PowerProtect DD (formerly Dell EMC Data Domain)
9.9
Encryption
Carbonite Server
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
9.9

Pros

Carbonite Server

  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
Anonymous | TrustRadius Reviewer

Cons

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
Sam Majam | TrustRadius Reviewer

Likelihood to Renew

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Anonymous | TrustRadius Reviewer

Usability

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Support Rating

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 6.7
Based on 4 answers
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Alternatives Considered

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Carbonite Server

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Timika Hite | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerProtect DD (formerly Dell EMC Data Domain) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Carbonite Server
9.1
PowerProtect DD (formerly Dell EMC Data Domain)
8.5

Likelihood to Renew

Carbonite Server
4.8
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Usability

Carbonite Server
5.5
PowerProtect DD (formerly Dell EMC Data Domain)

Support Rating

Carbonite Server
5.5
PowerProtect DD (formerly Dell EMC Data Domain)
6.7

Implementation Rating

Carbonite Server
6.4
PowerProtect DD (formerly Dell EMC Data Domain)

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