Carbonite Server vs. PowerProtect DD

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.

The product is well suited for different scenarios like database storage and backups. Definitely can be considered as a solution for data protection and data recovery. For us, the most valuable benefit was the fact it enables us to decrease the amount of data that can appear over the network and optimizes the bandwidth of the network itself.

• The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
• eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
• eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.

• The deduplication is fantastic. We are currently seeing total compression factors in the mid to upper 50s.
• The platform is very reliable and stable.
• It backs up a wide variety of enterprise apps (e.g. legacy applications, UNIX, iSeries, open systems etc) or your primary storage.

• The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
• The Exchange DAG backup should support instead of configuring each exchange server.
• Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

• It is very slow to restore from. Backup times are great, restores can be terribly slow.
• It doesn't offload to cloud storage natively. You need to purchase an expensive license to enable this feature.
• The management interface is very basic, but it works fine.
• The new air gap solution seems to be just replication an on/off switch. I'd prefer to see them leverage AI on the existing device instead of requiring
• A second device is purchased and securing by toggling the connectivity off.

We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.

Product needs a lot of improvements in some features like Cloud and Reporting.

I have found PowerProtect DD to be very easy to use. The instructions are clear and the user interface is straightforward. I haven't needed to do any serious data recovery yet, however I found the process of backing up my data through PowerProtect DD to be relatively easy

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

As far as I know, everything with the implementation went very smoothly

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.

We already had Avamar in place, and since we have a good ecosystem of Dell Solution suite and wanted to evaluate PowerProtect DD also from that perspective, hence we thought of going ahead with it. We knew the limitations with Avamar and PowerProtect DD were right there from that side of the business.

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

• Data Domain says 20+ hours per week when compared to using a tape library. Once the unit is configured it basically takes care of itself.
• With MTree replication we no longer need to send tapes to an offsite storage facility.
• Having a second data domain at our DR site allows us to perform recoveries from any of our replicated backups. We do not have to order and wait for tapes to arrive.