What users are saying about
56 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Carbonite Server

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Carbonite Server
7.9
Universal recovery
Carbonite Server
8.3
Live recovery
Carbonite Server
8.2
Recovery verification
Carbonite Server
7.9
Business application protection
Carbonite Server
7.8
Multiple backup destinations
Carbonite Server
7.8
Incremental backup identification
Carbonite Server
8.4
Backup to the cloud
Carbonite Server
9.4
Deduplication and file compression
Carbonite Server
7.6
Snapshots
Carbonite Server
6.3
Flexible deployment
Carbonite Server
7.9
Management dashboard
Carbonite Server
7.5
Platform support
Carbonite Server
7.5
Retention options
Carbonite Server
7.7
Encryption
Carbonite Server
8.5

Pros

Carbonite Server

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite | TrustRadius Reviewer

Cons

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation

Carbonite Server

Carbonite Server 6.4
Based on 1 answer
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

Carbonite Server

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Eric Romaine | TrustRadius Reviewer

Screenshots

Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Carbonite Server
9.0

Likelihood to Renew

Carbonite Server
4.8

Usability

Carbonite Server
5.5

Support

Carbonite Server
5.5

Implementation

Carbonite Server
6.4

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