Carbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.
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IBM Aspera on Cloud
Score 9.2 out of 10
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IBM Aspera on Cloud is an on-demand SaaS offering for global content transfer and exchange. It enables organizations to move large files and data sets securely and reliably across on-premises and multi-cloud environments at high speed. With Aspera on Cloud, organizations can store and access files and folders across multiple cloud-based and on-premises storage systems. Sharing among users is as simple as browsing or drag-and-drop — no matter where the files are stored — making…
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
IBM Aspera on Cloud is the most effective and reliable platform for large file transfers. The transfer process is highly secured with end-to-end encryption to enhance data safety. It streamlines data management infrastructure with full data visibility and team controls. Sharing data across different geographical locations with my colleagues enables me to monitor workflows and intercept bottlenecks that can affect performance.
Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
It helps transfer files at high-speed using its technology which adjusts speed based on network.
It also has automatic file transfer which is amazing since one doesn't have to wait and find the file then send it.
IBM Aspera on Cloud offers centralized file sharing which means one can create workspace for a specific team and doesn't need to put manual efforts to share something specific.
While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
An scope for improvement would be if IBM Aspera on Cloud allowed users to preview files (especially larger videos or images ) before tranfer and also can include a 2nd verification before sending files to reduce chances of errors .
In our Organzation we have three regional offices with different fireball configurations . The first time we tried transferring media files around 30 gb from our office other , it failed initially because certain ports were not open and permissions had to be adjusted in multiple steps .But once configured , transfers were quick .So setting up multiple remote office with varying network conditions can be confusing especially for new users .
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
1) It works. 2) Is is secure 3) It is fast It provides firms the ability to communicate with vendors other clients and new clients in a way that will help you grow your business. In our business, flies are getting larger larger and can hold companies back in their overall business goals.
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
The interface is very pleasing and so easy to use. I have never used a program that was so simple and so effective. Other programs have too many unnecessary features and make everything really daunting and then you just go elsewhere. IBM Aspera is perfect for easy transfers with minimal features.
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
These cloud storage products deliver sufficient space to store data and access and have an array of ways to transfer this data and keep it secure. IBM Aspera on Cloud focuses on the transfer and makes it a lot faster mainly due to its patented tech and altered UDP protocol. Since most of production code uses IBM services, it was natural to go with IBM Aspera on Cloud.
It is an outstanding product. It is proven and works well. IBM has thought of everything as the product works well and it can scale. I highly recomend this product.
