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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    IBM Aspera on Cloud

    Score9.3 out of 10
    N/AIBM Aspera on Cloud is an on-demand SaaS offering for global content transfer and exchange. It enables organizations to move large files and data sets securely and reliably across on-premises and multi-cloud environments at high speed. With Aspera on Cloud, organizations can store and access files and folders across multiple cloud-based and on-premises storage systems. Sharing among users is as simple as browsing or drag-and-drop — no matter where the files are stored — making…

    $1.01

    per month per GB transferred

    Pricing
    Carbonite by OpenTextIBM Aspera on Cloud
    Editions & Modules
    No answers on this topic
    Pay as You Go
    USD 1.01
    per month per GB transferred
    Essentials Edition
    Starting at $250.20
    per year
    Standard Plus Edition
    Starting at $7488
    per year
    Premium Edition
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Carbonite by OpenTextIBM Aspera on Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextIBM Aspera on Cloud
    Considered Both Products
    OpenText
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    Carbonite by OpenTextIBM Aspera on Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and IBM Aspera on Cloud
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    IBM Aspera on Cloud
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and IBM Aspera on Cloud
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    IBM Aspera on Cloud
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextIBM Aspera on Cloud
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    FileZilla
    Score9.2 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    FileZilla
    Score9.2 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextIBM Aspera on Cloud
    Likelihood to Recommend
    8.9
    (49 ratings)
    9.3
    (34 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.6
    (2 ratings)
    Usability
    8.7
    (3 ratings)
    7.9
    (21 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    1.0
    (5 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextIBM Aspera on Cloud
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    IBM
    IBM Aspera on Cloud is a great tool for the ones who are looking for a tool which can transfer large datasets, backups, raw files etc., quickly. I think that it is well suited where data transfer at high speed is required and reliability is important. However, it can be less useful for smaller files or data transfer as it can be done with basic tools.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    IBM
    • Unlike many others , IBM Aspera on Cloud has the ability to transfer large files even upto 100s of GB really quick . The transfers that used to take 5-6 hours or even sometimes failed after waiting that much of time with IMB same files only take like 30 minutes even over long distances .
    • Not only it transfers data fast , but IBM Aspera on Cloud on cloud also handles inturrpted transfers well even in case of disconnection or bad connection , the platform automatically resumes from where it got paused saving us a lot of time in starting over . This is huge advantage for large files for example when shifting database exports or large technical confirguration bundles from a remote office with bad connection , IBM Aspera on Cloud resumes automatically and dont have to start it over .
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    IBM
    • Track upload/download usage OVERALL to know how much space is left
    • Track cloud storage overall to know how much space is left
    • More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    IBM
    1) It works. 2) Is is secure 3) It is fast It provides firms the ability to communicate with vendors other clients and new clients in a way that will help you grow your business. In our business, flies are getting larger larger and can hold companies back in their overall business goals.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    IBM
    The interface is very pleasing and so easy to use. I have never used a program that was so simple and so effective. Other programs have too many unnecessary features and make everything really daunting and then you just go elsewhere. IBM Aspera is perfect for easy transfers with minimal features.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    IBM
    We never had an issue with the product. The product works and is always available.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    IBM
    Performance is great!
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    IBM
    The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    IBM
    The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    IBM
    These cloud storage products deliver sufficient space to store data and access and have an array of ways to transfer this data and keep it secure. IBM Aspera on Cloud focuses on the transfer and makes it a lot faster mainly due to its patented tech and altered UDP protocol. Since most of production code uses IBM services, it was natural to go with IBM Aspera on Cloud.
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    IBM
    Very good pricing. A lot of value with this product. Great ROI.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    IBM
    It is an outstanding product. It is proven and works well. IBM has thought of everything as the product works well and it can scale. I highly recomend this product.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    IBM
    • IBM Aspera has allowed us to scale our file-based deliveries to several terabytes across thousands of assets per month.
    • IBM Aspera has allowed us to deliver reliably without many issues, increasing operational efficiency.
    • IBM Aspera has allowed us to deliver materials on time, which has had a direct and positive impact on our content consumption.
    Incentivized
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    ScreenShots

    IBM Aspera on Cloud Screenshots

    Screenshot of automated workflowsScreenshot of simple transferScreenshot of transfer management