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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Netskope Private Access

    Score9 out of 10
    N/ANetskope Private Access is a zero trust access solution, that allows users to provide remote access to applications running in the public cloud and private data center environments, and avoid the need for remote users to use a VPN through the corporate network to gain access to private applications.N/A
    Pricing
    Carbonite by OpenTextNetskope Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextNetskope Private Access
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextNetskope Private Access
    Considered Both Products
    OpenText
    No answer on this topic
    Netskope
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite by OpenTextNetskope Private Access
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Netskope Private Access
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Netskope Private Access
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    -
    Ratings
    Netskope Private Access
    10.0
    2 Ratings
    13% above category average
    Multi-Factor Authentication00 Ratings10.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    -
    Ratings
    Netskope Private Access
    7.5
    3 Ratings
    18% below category average
    Endpoint Detection and Response (EDR)00 Ratings7.53 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    -
    Ratings
    Netskope Private Access
    6.8
    4 Ratings
    15% below category average
    Network Analytics00 Ratings7.04 Ratings
    Threat Recognition00 Ratings7.04 Ratings
    Vulnerability Classification00 Ratings7.04 Ratings
    Automated Alerts and Reporting00 Ratings7.64 Ratings
    Threat Analysis00 Ratings6.04 Ratings
    Threat Intelligence Reporting00 Ratings6.74 Ratings
    Automated Threat Identification00 Ratings6.34 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Carbonite by OpenText and Netskope Private Access
    Feature
    Carbonite by OpenText
    -
    Ratings
    Netskope Private Access
    7.8
    4 Ratings
    10% below category average
    Continuous Verification00 Ratings8.04 Ratings
    Secure Web Gateways00 Ratings8.04 Ratings
    Network Flow Control00 Ratings7.34 Ratings
    Network Traffic Analysis00 Ratings9.04 Ratings
    Segmentation Leveraging00 Ratings6.74 Ratings
    Admin Access Control00 Ratings9.04 Ratings
    Network Data Encryption00 Ratings7.34 Ratings
    Network Topology Mapping00 Ratings7.03 Ratings
    Best Alternatives
    Carbonite by OpenTextNetskope Private Access
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextNetskope Private Access
    Likelihood to Recommend
    8.9
    (49 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.2
    (3 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextNetskope Private Access
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Netskope
    For more suitable scenarios, it is more flexible to deploy NPA with granular access to third-party vendors and contractors. works well in hybrid and multi-cloud private application access. good use cases with DLP, logging, and zero trust. we required improvement if the customer needs full network layer access, as some of the legacy applications may need full network access. also, can we achieve better performance for latency-sensitive or real-time traffic like voice, video?
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Netskope
    • It enables remote users to connect the on premise or cloud hosted application.
    • It overcomes the drawbacks of VPN.
    • It only allows the genuine user to access the application.
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Netskope
    • When a blocking alert pops up, the user could click to request it be enabled, making it easier to create the policy.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Netskope
    We are delighted with everything they are adding and how the product is growing.
    Incentivized
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Netskope
    As I said before, I find it´s UI very intuitive and it´s very easy to use and configure, everything is where it should be and allows for a good workflow. For the end user it´s only a login page that pops out automatically and close itself once it´s authenticated so it stay out of the way of the user.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Netskope
    The support is good, but the problem is that even if you indicate that you prefer support in Spanish, the application indicates that it is available. I have never had a technician who spoke to me in Spanish.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Netskope
    The process was smooth and well managed.
    There was probably good technical coordination and support.
    There were only minor details that could be improved.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    Netskope
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    Netskope
    • Re-authentication improves the security.
    • Application access is more stable.
    • Due to frequent publisher upgrade user unable to connect the application.
    Read full review
    ScreenShots