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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Quantum ActiveScale

    Score7 out of 10
    N/AQuantum offers the ActiveScale cloud object storage system, acquired from Western Digital February 2020, designed to provide a highly durable, scale-out economic storage system. ActiveScale is a more recent model replacing the former Amplidata Object Storage product line that was acquired by Western Digital from HGST in 2015.N/A
    Pricing
    Carbonite by OpenTextQuantum ActiveScale
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextQuantum ActiveScale
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextQuantum ActiveScale
    Considered Both Products
    OpenText
    No answer on this topic
    Quantum
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Carbonite by OpenTextQuantum ActiveScale
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Quantum ActiveScale
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Quantum ActiveScale
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Quantum ActiveScale
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Quantum ActiveScale
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextQuantum ActiveScale
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Azure Blob Storage
    Score8.7 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Everpure FlashBlade
    Score9.9 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Google Cloud Storage
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextQuantum ActiveScale
    Likelihood to Recommend
    8.9
    (49 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite by OpenTextQuantum ActiveScale
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Quantum
    Enterprise grade organizations with B2B clientele would be served well by using this product. It alleviates the need for an on-premise storage solution by offering a cloud-based alternative. Smaller organizations with less data capacity needs would be better served with an in-house solution, unless they come out with more reasonable pricing down the road.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    Quantum
    • Flexible data management options
    • Powerful data housing system storing trillions of bits of data seamlessly
    • Conveniently built in the cloud
    • Safe option for storing sensitive data
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    Quantum
    • Lack of customization, though not much is needed with the out of the box solution
    • Better options for B2C customers
    • More flexible pricing plans
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Quantum
    It has been a fantastic solution, and now it is so highly integrated into our business, it would be difficult to imagine continuing to without it. It is part of our customer contracts as well, and it saves us from having to invest in the on-premise alternative to provide the required storage capacity.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Quantum
    No answers on this topic
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Quantum
    Support has been wonderful. Representatives are generally empathetic and knowledgeable, and they’re quick to provide status and resolution.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Quantum
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Quantum
    What sets Amplidata apart is the cloud-based storage capability. We’ve realized cost savings due to the fact that we are no longer housing the data on premise, and clients rest assured that they have greater visibility into their data.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    Quantum
    • Amplidata has enabled us to replace our on-premise data storage for many of our larger clients, thus reducing the cost to deploy and house this ourselves
    • Clients feel confident in storing their sensitive data with us knowing that they have full management and visibility at their fingertips
    • The ability to quickly scale allows us to meet the needs of clients of all sizes
    Incentivized
    Read full review
    ScreenShots