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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    VMware vCenter

    Score8.4 out of 10
    N/AVMware vCenter is an advanced server management software that provides a centralized platform for controlling vSphere environments for visibility across hybrid clouds. VMware vCenter is no longer sold as a standalone product and is now available as a part of VMware Cloud Foundation.

    $6,044

    per year

    Pricing
    Carbonite by OpenTextVMware vCenter
    Editions & Modules
    No answers on this topic
    Basic
    6,044
    per year
    Production
    6,244
    per year
    Offerings
    Pricing Offerings
    Carbonite by OpenTextVMware vCenter
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextVMware vCenter
    Considered Both Products
    OpenText
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    18 Answers
    Features
    Carbonite by OpenTextVMware vCenter
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and VMware vCenter
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    VMware vCenter
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and VMware vCenter
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    VMware vCenter
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextVMware vCenter
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    cPanel
    Score8.6 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextVMware vCenter
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.3
    (55 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    7.8
    (7 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextVMware vCenter
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    VMware by Broadcom
    The VMware vCenter server is very useful in maintaining the CPU/RAM/datastore resources are balanced when there are multiple ESX/ESXi host servers. It is clear what resources are being used, and it is easy to migrate VMs to different ESX/ESXi hosts. Being able to remotely connect to the VM servers in vCenter when you cannot have other remote connections helps in maintenance and troubleshooting.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    VMware by Broadcom
    • VSAN storage management and redundancy - high performance IO with built in fault tolerance across the cluster, not reliant on a single hardware item
    • VM fault tolerance. The ability to relocate a running VM and restart VMs from failed or isolated nodes
    • Resource management and alerting. Tracking load across physical systems and allowing us to rebalance for better utilisation
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    VMware by Broadcom
    • Currently, the HTML 5-based vSphere Client lets you manage the essential functions of vSphere from any browser, however, it would be nice if they would port all management functions over to the HTML 5-based Client.
    • Performing updates and upgrades to the infrastructure is a bit challenging for someone that may not be as intimate with vSphere. I think the updates/upgrades should be more integrated into the UI and provide the ability to push to the hosts, etc...
    • It would also be nice to have a more robust snapshot management tool to prevent snapshot overgrowth. It would be nice to be able to set a lifespan for the snapshot(s)
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    VMware by Broadcom
    We are very dependent on this software, it has become a much needed tool to perform the daily tasks that are required to maintain the virtual server environment. VMware has become very pricey over the years, so we are looking for alternatives for cost savings strategy, but nothing has been found to be on par to what we are currently using
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    VMware by Broadcom
    I work with vCenter for 10+ years and i love it. I can find my way around and can help building and expanding the platform. It is easy to use and there are a lot good communities for the extra support when needed. Even the Homelab community is of great value.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    VMware by Broadcom
    VMware support has always been fantastic and they have been invaluable in solving tougher issues that have been run into. Most of the time, any oddities encountered are fixed by available updates. This can be deduced by support quickly with logs within vCenter. We have not run into something yet that support was unable to help with. They either have a solution already, or they are able to find one quickly.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    VMware by Broadcom
    Since moving away from the Windows Server hosting the vCenter application and instead using a virtual appliance, it has become much easier to implement and deploy the new versions. We can easily create a snapshot or clone of the vCenter vApp to ensure any problems encountered during the upgrade can be mitigated with a fall back to the old version to prevent unscheduled downtime.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    VMware by Broadcom
    Citrix Xen Server.... Great Hypervisor but very limited in terms of functionality
    MS Hyper-V... [VMware vCenter Server] is better for almost everything and appliance form makes a clear winner for security and ease of deployment
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    VMware by Broadcom
    • The positive impact of vcenter is definitely felt in larger organisations in terms of being able to manage multiple servers all in one environment
    • It will decrease the amount of time your server engineers will have to spend in the server room or datacenter.
    Incentivized
    Read full review
    ScreenShots