TrustRadius

CardConnect vs. Criti Spectrum POS, a discontinued product

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CardConnect
Score 2.8 out of 10
N/A
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A
Criti Spectrum POS, a discontinued product
Score 7.0 out of 10
N/A
Spectrum is a point-of-sale software solution with features such as adopting consumer centric retail strategies and full supply chain tracking and visibility.N/A
Pricing
CardConnectCriti Spectrum POS, a discontinued product
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CardConnectCriti Spectrum POS, a discontinued product
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CardConnectCriti Spectrum POS, a discontinued product
Top Pros
Top Cons
Best Alternatives
CardConnectCriti Spectrum POS, a discontinued product
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CardConnectCriti Spectrum POS, a discontinued product
Likelihood to Recommend
2.8
(4 ratings)
-
(0 ratings)
Support Rating
1.9
(2 ratings)
-
(0 ratings)
User Testimonials
CardConnectCriti Spectrum POS, a discontinued product
Likelihood to Recommend
Fiserv
CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
Verified User
Anonymous
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Creative IT India Pvt Ltd
No answers on this topic
Pros
Fiserv
  • Monitoring payments.
  • For payment, there is an online user interface.
  • Creating pre-made personalized billing bundles.
HK
Hamim Khan
Senior Product Manager
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Creative IT India Pvt Ltd
No answers on this topic
Cons
Fiserv
  • customer service
  • stealing money
  • unclear contract/forever changing contract terms
Melanie Rongone | TrustRadius Reviewer
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Creative IT India Pvt Ltd
No answers on this topic
Support Rating
Fiserv
CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
Melanie Rongone | TrustRadius Reviewer
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Creative IT India Pvt Ltd
No answers on this topic
Alternatives Considered
Fiserv
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
Thomas Pittman | TrustRadius Reviewer
Thomas Pittman
Director of Marketing
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Creative IT India Pvt Ltd
No answers on this topic
Return on Investment
Fiserv
  • It has been easy to configure.
  • it has boosted our sales at the client interest.
HK
Hamim Khan
Senior Product Manager
Read full review
Creative IT India Pvt Ltd
No answers on this topic
ScreenShots