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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cardknox

    Score10 out of 10
    N/ACardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.N/A

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
    Pricing
    CardknoxPaddle
    Editions & Modules
    No answers on this topic
    Custom
    custom pricing
    Offerings
    Pricing Offerings
    CardknoxPaddle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CardknoxPaddle
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    Apple Pay
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    Medium-sized Companies
    Payoneer
    Score8 out of 10
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    Enterprises
    Checkout.com
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    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CardknoxPaddle
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.1
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    CardknoxPaddle
    Likelihood to Recommend
    Sola
    We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
    Read full review
    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    Pros
    Sola
    • Customer support is fantastic
    • Payment technology is the best I've seen in payment industry.
    • The solution is very comprehensive and flexible for our demanding needs.
    Incentivized
    Read full review
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    Cons
    Sola
    • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.
    Incentivized
    Read full review
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    Usability
    Sola
    Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
    Read full review
    Paddle
    No answers on this topic
    Support Rating
    Sola
    We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
    Incentivized
    Read full review
    Paddle
    No answers on this topic
    Alternatives Considered
    Sola
    We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
    Incentivized
    Read full review
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    Return on Investment
    Sola
    • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
    • It is much faster and smoother to find and charge a card when necessary.
    Read full review
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    ScreenShots

    Cardknox Screenshots

    Screenshot of The Cardknox Merchant Portal, a self-service platform for seamless management of payment activity

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway