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Cardknox

Score10 out of 10

4 Reviews and Ratings

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What is Cardknox?

Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.

Categories & Use Cases

Media

The Cardknox Merchant Portal, a self-service platform for seamless management of payment activity

Reviews

What users are saying about Cardknox.
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Best payment processing company in the United States

Incentivized
Robert BrintonView profile
Chief Executive Officer in Product Management at Aluvii Inc (11-50 employees employees)

Pros

  • Customer support is fantastic
  • Payment technology is the best I've seen in payment industry.
  • The solution is very comprehensive and flexible for our demanding needs.

Cons

  • They have international payment capabilities, but could be improved.

Return on Investment

  • Cardknox is a critical piece of our business strategy and impacts large portion of our business

Cardknox: Great products and great support

Incentivized
Jim Broughton
CEO (Chief Executive Officer) in Corporate at DataWeld Incorporated (1-10 employees employees)

Pros

  • One of the strengths of Cardknox is the ease of installation. We have worked with more than one processor and Cardknox is by far the easiest to install.
  • Cardknox also has excellent support. When we need assistance they are they to help and it is easy to get through to them.
  • The sales team at Cardknox is great also. They often go beyond the call of duty to help us.

Cons

  • Every product can be improved, but as it relates to how we use Cardknox, they do everything we need.

Return on Investment

  • The biggest ROI is how easy Cardknox makes it to process credit cards. We process credit cards now with just a few keystrokes.
  • Another big plus is that Cardknox is always improving their product. We have mobile applications and they just introduced a new device aimed at mobile card processing.

Cardknox makes us feel secure!

Verified User
Manager (11-50 employees employees)

Pros

  • Cardknox enables us to collect credit card information secure in the knowledge that there is no way for the information to be used fraudulently.
  • Cardknox has given us the flexibility to compartmentalize access levels to further reduce risk.
  • Using Cardknox has totally removed the responsibility for securely storing credit card information from our practice.

Cons

  • Any areas in function that we found tedious or difficult were really a result of us not knowing how to use all the features Cardknox offers. Once we contacted support with our issues and received guidance, we have not had any issues or frustrations with the system. Their support is robust and wait times for a response are extremely low!

Return on Investment

  • Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero.
  • It is much faster and smoother to find and charge a card when necessary.

Alternatives Considered

PayPal Payments

Usability

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