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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    Setmore

    Score6 out of 10
    N/ASetMore is appointment scheduling software from the company of the same name in Portland, Oregon.

    $0

    per month up to 4 users and 200 appointments

    Pricing
    CareCloudSetmore
    Editions & Modules
    No answers on this topic
    Team
    $9
    per month per user (unlimited users)
    Pro
    $12
    per month per user (1-2 users)
    Offerings
    Pricing Offerings
    CareCloudSetmore
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 58% discount available for annual pricing.
    More Pricing Information
    Features
    CareCloudSetmore
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and Setmore
    Feature
    CareCloud
    8.0
    1 Ratings
    7% above category average
    Setmore
    -
    Ratings
    Claims management8.01 Ratings00 Ratings
    Patient billing8.01 Ratings00 Ratings
    Financial Reporting8.01 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and Setmore
    Feature
    CareCloud
    8.0
    1 Ratings
    4% above category average
    Setmore
    -
    Ratings
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and Setmore
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    Setmore
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and Setmore
    Feature
    CareCloud
    8.7
    1 Ratings
    5% above category average
    Setmore
    -
    Ratings
    HIPAA compliance9.01 Ratings00 Ratings
    Role-based permission levels8.01 Ratings00 Ratings
    Data backups and redundancy9.01 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and Setmore
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    Setmore
    -
    Ratings
    Task tracking7.01 Ratings00 Ratings
    Specialty-specific workflows8.01 Ratings00 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings00 Ratings
    Best Alternatives
    CareCloudSetmore
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudSetmore
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (7 ratings)
    User Testimonials
    CareCloudSetmore
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    AnywhereWorks
    SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    AnywhereWorks
    • Good/fair price compared to competitors.
    • Every user on the account gets their own personalized appointment scheduling link.
    • Flexibility with services you can make available.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    AnywhereWorks
    • Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
    • Could have a "how to" tutorial for booking appointments for users.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    AnywhereWorks
    SetMore is so much simpler while providing great features. The ease of use makes this a better product for our clients and staff without sacrificing many of the bells and whistles that others tout. The online booking pages ability to schedule without creating a login has led to more visitors scheduling appointments instead of clicking away when scheduling.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    AnywhereWorks
    • Planning meetings
    • Schedule Demos or Coaching with prospects and customers
    • Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
    • Web interface for internal and external users
    Incentivized
    Read full review
    ScreenShots