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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareerSiteBuilder

    Score10 out of 10
    N/AN/AN/A

    MiContact Center

    Score9.5 out of 10
    N/ACanadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases.

    $7

    per month

    Pricing
    CareerSiteBuilderMiContact Center
    Editions & Modules
    No answers on this topic
    Brightmetrics for Mitel MiContact Center
    $7
    per month
    Offerings
    Pricing Offerings
    CareerSiteBuilderMiContact Center
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    CareerSiteBuilderMiContact Center
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CareerSiteBuilder and MiContact Center
    Feature
    CareerSiteBuilder
    7.7
    3 Ratings
    3% below category average
    MiContact Center
    -
    Ratings
    Job Requisition Management5.73 Ratings00 Ratings
    Company Website Posting7.93 Ratings00 Ratings
    Publish to Social Media8.73 Ratings00 Ratings
    Job Search Site Posting8.73 Ratings00 Ratings
    Customized Application Form7.92 Ratings00 Ratings
    Resume Management8.73 Ratings00 Ratings
    Duplicate Candidate Prevention5.83 Ratings00 Ratings
    Candidate Search7.53 Ratings00 Ratings
    Applicant Tracking7.23 Ratings00 Ratings
    Collaboration7.33 Ratings00 Ratings
    Task Creation and Delegation7.23 Ratings00 Ratings
    Email Templates8.53 Ratings00 Ratings
    User Permissions6.73 Ratings00 Ratings
    Notifications and Alerts9.03 Ratings00 Ratings
    Reporting7.93 Ratings00 Ratings
    Contact Center Software
    Comparison of Contact Center Software features of CareerSiteBuilder and MiContact Center
    Feature
    CareerSiteBuilder
    -
    Ratings
    MiContact Center
    8.5
    2 Ratings
    0% above category average
    Agent dashboard00 Ratings9.01 Ratings
    Validate callers00 Ratings8.01 Ratings
    Outbound response00 Ratings9.02 Ratings
    Call forwarding00 Ratings8.42 Ratings
    Click-to-call (CTC)00 Ratings9.52 Ratings
    Warm transfer00 Ratings9.01 Ratings
    Predictive dialing00 Ratings7.52 Ratings
    Interactive voice response00 Ratings9.52 Ratings
    REST APIs00 Ratings8.01 Ratings
    Call scripts00 Ratings8.01 Ratings
    Call tracking00 Ratings9.02 Ratings
    Multichannel integration00 Ratings8.01 Ratings
    CRM software integration00 Ratings8.01 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CareerSiteBuilder and MiContact Center
    Feature
    CareerSiteBuilder
    -
    Ratings
    MiContact Center
    8.6
    2 Ratings
    3% above category average
    Inbound call routing00 Ratings8.52 Ratings
    Omnichannel inbound routing00 Ratings9.01 Ratings
    Recording00 Ratings8.52 Ratings
    Quality management00 Ratings8.52 Ratings
    Call analytics00 Ratings8.01 Ratings
    Historical reporting00 Ratings9.01 Ratings
    Live reporting00 Ratings9.01 Ratings
    Customer surveys00 Ratings9.01 Ratings
    Customer interaction analytics00 Ratings8.01 Ratings
    Best Alternatives
    CareerSiteBuilderMiContact Center
    Small Businesses
    Crelate
    Score9.1 out of 10
    Zendesk Talk
    Score8.2 out of 10
    Medium-sized Companies
    LinkedIn Talent Hub
    Score8.4 out of 10
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Bright Pattern Contact Center
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareerSiteBuilderMiContact Center
    Likelihood to Recommend
    9.2
    (3 ratings)
    9.5
    (2 ratings)
    User Testimonials
    CareerSiteBuilderMiContact Center
    Likelihood to Recommend
    CareerSiteBuilder
    If you have a job opening or a high turn around rate like we do. (we are a staffing company) [CareerSiteBuilder] is a great place to to start. It is affordable and reaches hundreds of potential employees. When you search resumes sometimes when you enter keywords you have to play around with it to find the right phrasing. Its not difficult just time consuming.
    Incentivized
    Read full review
    Mitel Networks Corporation
    We used to have Cloudagent from Ozonetel and due to multiple downtimes and frequent disconnects, It is a good tool for a well-settled call center but is not suitable for startups due to high procurement costs. But the sophistication makes up for the lack of support from the team. The tool is absolute bliss.
    Read full review
    Pros
    CareerSiteBuilder
    • Search features.
    • Quantity of resumes.
    • The format that the candidates information is presented.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • Call forwarding
    • Voicemail
    • Detailed contact list
    Incentivized
    Read full review
    Cons
    CareerSiteBuilder
    • There are some missing functionalities that could be addressed such as fusing resume search and recruitment edge.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • Can be little economic
    • Hustle to find the right analysis
    • Support can be improved
    Read full review
    Alternatives Considered
    CareerSiteBuilder
    Affordable, quick, easy, super user friendly, well known, offers a large variety of job seekers[.]
    Incentivized
    Read full review
    Mitel Networks Corporation
    - Great Tool for contact center who would like to have all the processes under single roof - Premium features and best analytics to understand the process metrics - We have been able to onboard new joiner's easily without much support form the MITEl team and they have been working ever since.
    Read full review
    Return on Investment
    CareerSiteBuilder
    • We have been able to present MORE candidates to our clients in the staffing industry, and therefore fill more positions.
    • We are able to find MORE QUALIFIED candidates using search features, to in turn fill more direct-hire positions.
    • We have to pay or Career Builder for thousands of people, so that takes away from ROI.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • It keeps all side of our company connected
    • Helps facilitate remote work
    Incentivized
    Read full review
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