Casengo vs. Spiceworks Help Desk
Casengo vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Casengo | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $0 | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Casengo | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Casengo | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Casengo | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Casengo | Spiceworks Help Desk | |
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Likelihood to Recommend | Casengo No answers on this topic | Spiceworks Ziff Davis |
Pros | Casengo No answers on this topic | Spiceworks Ziff Davis |
Cons | Casengo No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | Casengo No answers on this topic | Spiceworks Ziff Davis |
Usability | Casengo No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Casengo No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Casengo No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Casengo No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Casengo No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | Casengo No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | Casengo Screenshots |