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CaseWare IDEA vs. Ideagen Quality Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaseWare IDEA

    Score4.8 out of 10
    N/ACaseWare IDEA is a data analysis and data extraction tool supporting audit processes. IDEA integrates with various solutions to make obtaining and exporting data easy, such as SAP solutions, accounting packages, CRM systems and other enterprise solutions for a single version of the truth.N/A

    Ideagen Quality Management

    Score8 out of 10
    N/AIdeagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.N/A
    Pricing
    CaseWare IDEAIdeagen Quality Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CaseWare IDEAIdeagen Quality Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—pricing information available on request.
    More Pricing Information
    Community Pulse
    CaseWare IDEAIdeagen Quality Management
    Considered Both Products
    Caseware International Inc.
    No answer on this topic
    Ideagen
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    11 Answers
    User Ratings
    CaseWare IDEAIdeagen Quality Management
    Likelihood to Recommend
    8.3
    (2 ratings)
    7.9
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (13 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CaseWare IDEAIdeagen Quality Management
    Likelihood to Recommend
    Caseware International Inc.
    One example of specific scenario in [CaseWare] IDEA is the ability to run samples separately and then based off of the results, compare and contrast the values recorded and easily discern if there are any variables or discrepancies within the data itself. Also, we can test journal entries with certain parameters to check the audit for any issues that may arise pertaining to the criteria. By testing, we are able to make sure the data is accurate and sufficient.
    Incentivized
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    Ideagen
    Holds raw material and finished product data, and is easy to activate/deactivate specs as required. Useful for holding all supplier data on GFSI accreditation and alerts you when certification has expired and requests an update on your behalf. Allergens and nutrition in clear and easy to use format, for both raw materials and finished products.
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    Pros
    Caseware International Inc.
    • Easy to understand and easy to use.
    • Can use on large quantities of data and quickly analyze them.
    • Uses logic that can be followed if one is an auditor. I, for example, could understand the logic in a number of samples, i.e how the number of samples thrown changes when risk changes from low to moderate in proportion taking in consideration the materiality.
    • Other audit firms are using 2 software for the process that IDEA alone can do. So IDEA has a definite advantage here.
    • Customizable by the company.
    Read full review
    Ideagen
    • The software rarely crashes.
    • Very easy to use and navigate.
    • Software package designed for all ages (16+)
    • The customisability of the software to suit individual needs.
    • All the modules and their uses is the reason why this software package is so great.
    Incentivized
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    Cons
    Caseware International Inc.
    • Bit of a learning curve for the advanced features as a beginner.
    Incentivized
    Read full review
    Ideagen
    • The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.
    Read full review
    Likelihood to Renew
    Caseware International Inc.
    No answers on this topic
    Ideagen
    Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.
    Read full review
    Usability
    Caseware International Inc.
    No answers on this topic
    Ideagen
    Although the platform is not the most intuitive, I have recognized Ideagen's willingness to make improvements. As such, the site is now much easier to use and navigate. I also enjoy the ability to easily keep track of courses that have been completed and courses that are due for recertification.
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    Support Rating
    Caseware International Inc.
    I would rate it a 9 because I never really needed support on this but if I did, there was the necessary support given promptly.
    Read full review
    Ideagen
    The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.
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    Alternatives Considered
    Caseware International Inc.
    I have used Microstart and would definitely vote for IDEA because IDEA combines what Microstart does with the help of one/more softwares. Where Microstart just gives a number of samples, IDEA selects the number of samples based on materiality, risk, and other factors. It selects those samples from the population leaving out line items that are invalid/ zero. I would prefer using IDEA any day.
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    Ideagen
    I was not involved in solution selection, but this solution is fit for purpose for a number of different tools that we could be paying for as well. We are not purchasing an HR workflow tool because the workflows accommodate most of our needs and the one that it doesn't aren't necessarily appropriate anyway. Regulatory software validations are performed in Ideagen because the overhead of a software specific tool is more that what we require. The upside is that all of those records are in a consolidated location for an audit.
    Read full review
    Return on Investment
    Caseware International Inc.
    • We were able to save time by over 200 billable hours over our last busy season cycle
    • We saved roughly 12% on costs compared to the last program we used.
    Incentivized
    Read full review
    Ideagen
    • We have seen quality management taken seriously in more departments
    • Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software
    Read full review
    ScreenShots

    Ideagen Quality Management Screenshots

    Screenshot of the Ideagen homepage.Screenshot of the advanced search tool.Screenshot of a customizable Inbox where, for each user, all items requiring processing are displayed.Screenshot of the interface to track document changes.Screenshot of how to initiate a new workflow instance.