CaseWare IDEA is a data analysis and data extraction tool supporting audit processes. IDEA integrates with various solutions to make obtaining and exporting data easy, such as SAP solutions, accounting packages, CRM systems and other enterprise solutions for a single version of the truth.
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Oracle CRM On Demand
Score9.1 out of 10
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The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
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Pricing
CaseWare IDEA
Oracle CRM On Demand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CaseWare IDEA
Oracle CRM On Demand
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
CaseWare IDEA
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
8.9
25 Ratings
13% above category average
Customer data management / contact management
00 Ratings
8.025 Ratings
Workflow management
00 Ratings
9.024 Ratings
Territory management
00 Ratings
8.024 Ratings
Opportunity management
00 Ratings
8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
9.022 Ratings
Contract management
00 Ratings
9.024 Ratings
Quote & order management
00 Ratings
10.023 Ratings
Interaction tracking
00 Ratings
9.024 Ratings
Channel / partner relationship management
00 Ratings
10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
9.7
24 Ratings
23% above category average
Case management
00 Ratings
10.024 Ratings
Call center management
00 Ratings
10.023 Ratings
Help desk management
00 Ratings
9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
9% above category average
Lead management
00 Ratings
8.024 Ratings
Email marketing
00 Ratings
9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management
00 Ratings
9.023 Ratings
Billing and invoicing management
00 Ratings
9.022 Ratings
Reporting
00 Ratings
9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting
00 Ratings
10.024 Ratings
Pipeline visualization
00 Ratings
6.623 Ratings
Customizable reports
00 Ratings
9.024 Ratings
Customization
Comparison of Customization features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields
00 Ratings
9.024 Ratings
Custom objects
00 Ratings
9.024 Ratings
Scripting environment
00 Ratings
5.820 Ratings
API for custom integration
00 Ratings
9.023 Ratings
Security
Comparison of Security features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
9.5
25 Ratings
12% above category average
Single sign-on capability
00 Ratings
10.022 Ratings
Role-based user permissions
00 Ratings
9.025 Ratings
Social CRM
Comparison of Social CRM features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
9.0
18 Ratings
18% above category average
Social data
00 Ratings
9.018 Ratings
Social engagement
00 Ratings
9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of CaseWare IDEA and Oracle CRM On Demand
Feature
CaseWare IDEA
-
Ratings
Oracle CRM On Demand
9.0
22 Ratings
18% above category average
Marketing automation
00 Ratings
9.022 Ratings
Compensation management
00 Ratings
9.020 Ratings
Platform
Comparison of Platform features of CaseWare IDEA and Oracle CRM On Demand
One example of specific scenario in [CaseWare] IDEA is the ability to run samples separately and then based off of the results, compare and contrast the values recorded and easily discern if there are any variables or discrepancies within the data itself. Also, we can test journal entries with certain parameters to check the audit for any issues that may arise pertaining to the criteria. By testing, we are able to make sure the data is accurate and sufficient.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Can use on large quantities of data and quickly analyze them.
Uses logic that can be followed if one is an auditor. I, for example, could understand the logic in a number of samples, i.e how the number of samples thrown changes when risk changes from low to moderate in proportion taking in consideration the materiality.
Other audit firms are using 2 software for the process that IDEA alone can do. So IDEA has a definite advantage here.
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have used Microstart and would definitely vote for IDEA because IDEA combines what Microstart does with the help of one/more softwares. Where Microstart just gives a number of samples, IDEA selects the number of samples based on materiality, risk, and other factors. It selects those samples from the population leaving out line items that are invalid/ zero. I would prefer using IDEA any day.
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info