Oracle CRM On Demand

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Oracle CRM On Demand	Score 8.2 out of 10	N/A	The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.	N/A

Pricing

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Oracle CRM On Demand
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Oracle CRM On Demand
Considered Both Products	Oracle CRM On Demand Verified User Administrator Chose Oracle CRM On Demand I have used Maximo before and as I can say I feel more free with oracle and comfortable to use. Helpful? Verified User Employee Chose Oracle CRM On Demand I have not used any other product like Oracle CRM. Incentivized Helpful? Randi Yeaman Inside Sales Coordinator / CRM / Laboratory Chose Oracle CRM On Demand It is right in line with Insightly. Salesforce has more integrations and it is easy to call in for help solutions. This is more self taught and working to build your own system that is best for your company's needs. Very good CRM for the price. Easy to follow instructions and … Incentivized Helpful? VM Viktor Mulac Advisor Chose Oracle CRM On Demand MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company. Incentivized Helpful? Cameron Walker Sales Executive Chose Oracle CRM On Demand Oracle CRM is much more robust with more functionality. The UI is visually appealing and it is more user friendly. Siebel is more budget friendly and more of a bare bones CRM. Incentivized Helpful? Jane Kabochi Human Resource Officer Chose Oracle CRM On Demand Oracle CRM is popular and integrates well with other Oracle family software hence improving its usage and productivity in your company. The software is also easy to deploy, install and use in your company and further fits in all organizations whether small or big. It's also one … Incentivized Helpful? Richard Gichangi Marketing Manager Chose Oracle CRM On Demand Oracle CRM comes in various subscription plans that are lowly priced and one chooses their preferred plan based on the cost incurred and the size of your company. On top of that, Oracle CRM offers a free trial to new customers where they can acquire the software and use to … Incentivized Helpful? Jenny lester Mobile developer Chose Oracle CRM On Demand Oracle on demand is customizable and I can configure to meet the complex of customers unique needs. Compared to other software similar to Oracle On Demand it is seamless and very stable with regular maintenance. Incentivized Helpful? Denis Alessio 🇭🇷 Individual Contributor [Volounteer] Chose Oracle CRM On Demand Oracle CRM is a more stable solution for your CRM needs. Incentivized Helpful? Joseph R. Sweeney Senior Analyst Chose Oracle CRM On Demand Salesforce does not have the same level of user friendliness or organization that Oracle CRM does. Oracle CRM has much more flexibility and allows for more freedom in reporting and displaying sales data. Incentivized Helpful? Verified User Employee Chose Oracle CRM On Demand We went with Oracle CRM since we had already bought into the Oracle ERP suite. It stacks up well against most alternative software solutions in its similar category. Incentivized Helpful? Simon Vargas Director Of Business Development Chose Oracle CRM On Demand It is easily integrated. Because of this we are able to adapt to this program quickly since it is connected to our other CRM. Ultimately, it is about having a proper way to track our customers to service all of their needs. This creates an organized approach and can be custom … Incentivized Helpful? Verified User Advisor Chose Oracle CRM On Demand Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline … Incentivized Helpful?
Top Pros	Pro Integrates well Pro Easy to use Pro Ability to create
Top Cons	Minus User experience Minus Not find Minus Expensive for small

Features

Oracle CRM On Demand

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Oracle CRM On Demand 8.9 26 Ratings 15% above category average
Customer data management / contact management	8.026 Ratings
Workflow management	9.025 Ratings
Territory management	8.025 Ratings
Opportunity management	8.026 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.023 Ratings
Contract management	9.025 Ratings
Quote & order management	10.024 Ratings
Interaction tracking	9.025 Ratings
Channel / partner relationship management	10.024 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Oracle CRM On Demand 9.7 25 Ratings 26% above category average
Case management	10.025 Ratings
Call center management	10.024 Ratings
Help desk management	9.025 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Oracle CRM On Demand 8.5 25 Ratings 11% above category average
Lead management	8.025 Ratings
Email marketing	9.023 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Oracle CRM On Demand 9.0 25 Ratings 17% above category average
Task management	9.024 Ratings
Billing and invoicing management	9.023 Ratings
Reporting	9.024 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Oracle CRM On Demand 9.1 25 Ratings 18% above category average
Forecasting	10.025 Ratings
Pipeline visualization	8.224 Ratings
Customizable reports	9.025 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Oracle CRM On Demand 8.7 25 Ratings 15% above category average
Custom fields	9.025 Ratings
Custom objects	9.025 Ratings
Scripting environment	7.821 Ratings
API for custom integration	9.024 Ratings

Security

Comparison of Security features of Product A and Product B
	Oracle CRM On Demand 9.5 26 Ratings 13% above category average
Single sign-on capability	10.023 Ratings
Role-based user permissions	9.026 Ratings

Social CRM

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Oracle CRM On Demand 9.0 23 Ratings 22% above category average
Marketing automation	9.023 Ratings
Compensation management	9.021 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Oracle CRM On Demand 9.0 19 Ratings 20% above category average
Mobile access	9.019 Ratings

Best Alternatives
	Oracle CRM On Demand
Small Businesses	Salesmate Score 9.8 out of 10
Medium-sized Companies	Creatio Score 9.4 out of 10
Enterprises	Creatio Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Oracle CRM On Demand
Likelihood to Recommend	9.0 (27 ratings)
Usability	9.0 (2 ratings)
Implementation Rating	10.0 (1 ratings)

User Testimonials
	Oracle CRM On Demand
Likelihood to Recommend	Oracle Oracle CRM is reliable and it fits well in a scenario where a company aims to grow their customer base and improve their relationship with their clients and ensure that all customer services are offered in an efficient manner. Oracle CRM is accessible from any device and this ensures easy usage of the platform and assure all staff to execute their various business processes. Incentivized Chris Edwards Project Manager Read full review
Pros	Oracle Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards. It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt. Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise. Incentivized Joseph R. Sweeney Senior Analyst Read full review
Cons	Oracle The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system. The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited. Incentivized Michelle Prand Director of Information Systems & Information Management Read full review
Usability	Oracle Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference. Incentivized Rose Kipkemoi News Reporter Read full review
Implementation Rating	Oracle With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly. Incentivized Michelle Prand Director of Information Systems & Information Management Read full review
Alternatives Considered	Oracle MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company. Incentivized VM Viktor Mulac Advisor Read full review
Return on Investment	Oracle This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation. Incentivized Simon Vargas Director Of Business Development Read full review
ScreenShots