TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caspio

    Score9.5 out of 10
    N/ACaspio is a low-code platform for building custom business applications — the databases, portals, dashboards, and workflow tools organizations use to run daily operations. Users describe the application they need, and the platform generates the data model, interface, and user roles as a secure, deployed application that the organization fully owns, without requiring code maintenance. According to the vendor, Caspio holds independently audited HIPAA, SOC 2 Type II, and GDPR compliance…

    $300

    per month

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
    Pricing
    CaspioFollowUp CRM
    Editions & Modules
    TEAM
    $300
    per month
    BUSINESS
    $600
    per month
    ENTERPRISE
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CaspioFollowUp CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details> All plans include unlimited users. > Caspio offers a 10% discount to non-profits, NGOs, and customers in qualifying countries. > Compliance plans support strict regulatory requirements: HIPAA; FERPA; PCI DSS Level 1; VPAT 2.0/Section 508; GDPR; EU-US Privacy Shield; SOC 2 Type II; ISO 9001, 27001; CSA Star Level 1, 2 & 3; 3D Secure 2. > Project consultations for planning and customization, in-depth online help, how-to videos and instructor-led training. > Pricing plans designed for teams of all sizes. Discount for annual pricing.—
    More Pricing Information
    Features
    CaspioFollowUp CRM
    Low-Code Development
    Comparison of Low-Code Development features of Caspio and Followup CRM
    Feature
    Caspio
    8.4
    3 Ratings
    0% below category average
    Followup CRM
    -
    Ratings
    Visual Modeling7.02 Ratings00 Ratings
    Drag-and-drop Interfaces7.03 Ratings00 Ratings
    Platform Security9.43 Ratings00 Ratings
    Platform User Management7.93 Ratings00 Ratings
    Reusability9.73 Ratings00 Ratings
    Platform Scalability9.33 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Customer data management / contact management00 Ratings10.012 Ratings
    Workflow management00 Ratings10.010 Ratings
    Territory management00 Ratings6.18 Ratings
    Opportunity management00 Ratings10.010 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.08 Ratings
    Contract management00 Ratings10.010 Ratings
    Quote & order management00 Ratings8.96 Ratings
    Interaction tracking00 Ratings10.09 Ratings
    Channel / partner relationship management00 Ratings7.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Case management00 Ratings10.08 Ratings
    Call center management00 Ratings10.05 Ratings
    Help desk management00 Ratings10.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Lead management00 Ratings10.08 Ratings
    Email marketing00 Ratings10.05 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Task management00 Ratings10.010 Ratings
    Billing and invoicing management00 Ratings8.43 Ratings
    Reporting00 Ratings10.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Forecasting00 Ratings9.06 Ratings
    Pipeline visualization00 Ratings10.09 Ratings
    Customizable reports00 Ratings10.09 Ratings
    Customization
    Comparison of Customization features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Custom fields00 Ratings10.07 Ratings
    Custom objects00 Ratings9.04 Ratings
    Scripting environment00 Ratings10.05 Ratings
    API for custom integration00 Ratings10.04 Ratings
    Security
    Comparison of Security features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.08 Ratings
    Role-based user permissions00 Ratings10.07 Ratings
    Social CRM
    Comparison of Social CRM features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Social data00 Ratings10.03 Ratings
    Social engagement00 Ratings10.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Marketing automation00 Ratings10.03 Ratings
    Compensation management00 Ratings5.52 Ratings
    Platform
    Comparison of Platform features of Caspio and Followup CRM
    Feature
    Caspio
    -
    Ratings
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Mobile access00 Ratings10.04 Ratings
    Best Alternatives
    CaspioFollowUp CRM
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaspioFollowUp CRM
    Likelihood to Recommend
    10.0
    (6 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    CaspioFollowUp CRM
    Likelihood to Recommend
    Caspio
    Contact forms are incredibly easy to build and customize, as are most other kinds of more involved forms. Forms allow html input and can be designed in a number of ways. It's helpful if you know some HTML. JavaScript knowledge can add advanced options, but is not necessary for the most common uses. The company used to call itself "No-Code," but has changed to say "Low Code," which is much more accurate.
    Incentivized
    Read full review
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Pros
    Caspio
    • Caspio is an online database platform. It allows one to create multiple tables and views to be stored via the web. Tables can be configured to not only hold data but also to hold files like Word docs and images.
    • Caspio is great at creating online forms and reports. It allows the user to create forms to capture, update data, whether it's password protected or just a simple form.
    • As a database platform, one can create online tables and forms linking multiple tables and views to each other. I would say it is the Microsoft Access of the online platforms.
    • The system is very easy. Wizards allow one to create forms, tables, and datapages. Since the platform is online, you may access your database anywhere.
    Incentivized
    Read full review
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Cons
    Caspio
    • Pricing for additional storage could be a bit more competitive
    • The builder wizard is helpful, however there could be a tutorial for first time users
    • Calendar pdf exports would be usefull
    Incentivized
    Read full review
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Likelihood to Renew
    Caspio
    We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product
    Incentivized
    Read full review
    FollowUp CRM
    No answers on this topic
    Support Rating
    Caspio
    I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.
    Incentivized
    Read full review
    FollowUp CRM
    No answers on this topic
    Alternatives Considered
    Caspio
    GroupHigh is so frustrating to use. It is constantly changing the way you can search for bloggers, and we can never find exactly what we are looking for
    Incentivized
    Read full review
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Return on Investment
    Caspio
    • Positive impact of easy of adding new varieties.
    • Positive impact of having new emails added directly to email list through Zapier.
    • Positive impact on increasing productivity of our staff.
    Incentivized
    Read full review
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    ScreenShots

    Caspio Screenshots

    Screenshot of Caspi AI App BuilderScreenshot of Caspio Flex ApplicationsScreenshot of Caspio DesignerScreenshot of Caspio OverviewScreenshot of Caspio Triggered ActionsScreenshot of Caspio Valut