Caspio vs. Lasso CRM

Caspio is excellent when you are looking to not only have a CRM but even more. We utilize many of the features to now having our membership forms, adding new member varieties connected with Caspio which we had to manually add ourselves. Our search button for new varieties and display gardens, as well as combination designs, are all done through Caspio. Caspio has really helped us become more efficient and now part of the 21st century!

Incentivized

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.

Incentivized

• Easy to use.
• Excellent help when needed - never says the questions are too small or "stupid."
• Can continue to add new data pages and uses all the time.

Incentivized

• Sales reports.
• Traffic reports.
• Apply follow processes.

Incentivized

• While I do think Caspio is easy to use, it wasn't at first. Making the user interface a bit friendly would be great!

Incentivized

• Lasso is sometimes difficult to navigate for admins. As different options and permissions are divided between multiple access levels (sales, management, admin), and from there, options are often buried under other options, it's difficult at times to figure out how to make adjustments to things within the platform.
• The email marketing system is lacking. There aren't as many design and customization options for building out graphic-rich emails as there are with a dedicated email marketing system.

Incentivized

We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product

Incentivized

I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.

Incentivized

Microsoft is a really great tool for databases though its biggest drawback is that it is really difficult to share the data via the web. Caspio helps by not only mimicking databases, views (similar to queries) and forms for entering data, but also allows for online reports. Creating web pages and being able to place it within our own website pages is great.

Incentivized

• For over 10 years Caspio has been a great tool by allowing our users to retrieve data they have submitted in the past to update data to be used for current surveys.
• The system is used by over 80% of our users instead of the usual online forms.
• Fees have always been low, especially helpful for a small department of 3 members. Always reliable and affordable.

Incentivized

• Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
• We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
• Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.

Incentivized