Castel Connects vs. Nextiva Contact Center
Castel Connects vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Castel Connects | N/A | Castel Connect is a call center software offering from castell. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Castel Connects | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Castel Connects | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Castel Connects | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Castel Connects | Nextiva Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Castel Connects | Nextiva Contact Center | |
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Likelihood to Recommend | Castel Communications LLC No answers on this topic | Nextiva |
Pros | Castel Communications LLC No answers on this topic | Nextiva |
Cons | Castel Communications LLC No answers on this topic | Nextiva |
Likelihood to Renew | Castel Communications LLC No answers on this topic | Nextiva |
Support Rating | Castel Communications LLC No answers on this topic | Nextiva |
Alternatives Considered | Castel Communications LLC No answers on this topic | Nextiva |
Return on Investment | Castel Communications LLC No answers on this topic | Nextiva |
ScreenShots |