Causeview vs. DonorDock

I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

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Independently Invited by TrustRadius

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If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.

• Causeview's support team is mostly helpful and quick to respond.
• Causeview integrates event registrations within Salesforce.

Incentivized

Independently Invited by TrustRadius

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• Easy to use, simple, fast
• Built in recommendations and notifications
• Easy reporting
• Online giving
• Affordable
• Simple to get started
• Scalable as we grow

• Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
• I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
• Some of my coworkers find Causeview confusing to use or difficult to find information.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I can't think of any.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.

Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.

• Negative: expensive per-license fee with no discount for added users.
• Negative: unreliable servers that host donate pages.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better donor retention
• More new donors through better donor tracking
• Increase in our monthly donors
• Increase in gift amounts through better donor relationships