Causeview vs. Blackbaud TeamRaiser

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Causeview
Score 2.0 out of 10
N/A
Causeview aims to make donor management simple. This solution is built on the Salesforce.com platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.
$60
per user
Blackbaud TeamRaiser
Score 8.3 out of 10
N/A
Blackbaud's TeamRaiser is a peer-to-peer fundraising platform, support event fundraising with registration, analytics, and campaign management tools.N/A
Pricing
CauseviewBlackbaud TeamRaiser
Editions & Modules
Causeview
$60
per user
No answers on this topic
Offerings
Pricing Offerings
CauseviewBlackbaud TeamRaiser
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsIncluded at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.—
More Pricing Information
Best Alternatives
CauseviewBlackbaud TeamRaiser
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Bloomerang
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Score 9.0 out of 10
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Score 9.2 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
CauseviewBlackbaud TeamRaiser
Likelihood to Recommend
2.0
(2 ratings)
7.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
7.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
CauseviewBlackbaud TeamRaiser
Likelihood to Recommend
Causeview
I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
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Blackbaud
TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.
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Pros
Causeview
  • Causeview's support team is mostly helpful and quick to respond.
  • Causeview integrates event registrations within Salesforce.
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Blackbaud
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
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Cons
Causeview
  • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
  • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
  • Some of my coworkers find Causeview confusing to use or difficult to find information.
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Blackbaud
  • Too many options so it can be hard to navigate.
  • Requires a deeper HTML understanding to really get the most out of it.
  • Would be better if the interface was similar to other original Blackbaud products.
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Likelihood to Renew
Causeview
No answers on this topic
Blackbaud
Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.
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Usability
Causeview
No answers on this topic
Blackbaud
It can be overly complex and requires a deeper HTML understanding than most outside of IT have.
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Support Rating
Causeview
Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
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Blackbaud
Great and easy to access to get support to resolve issues immediately.
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Implementation Rating
Causeview
No answers on this topic
Blackbaud
Having a better understanding of product and objectives prior to implementation would lead to more success.
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Alternatives Considered
Causeview
I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
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Blackbaud
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
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Return on Investment
Causeview
  • Negative: expensive per-license fee with no discount for added users.
  • Negative: unreliable servers that host donate pages.
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Blackbaud
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
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ScreenShots

Causeview Screenshots

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