CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.
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Lappa
Score8.8 out of 10
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Lappa (formerly LOVAT) is tax software for VAT/sales tax filing. The platform collects all tax data across any sales channel and files VAT returns.
I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
Implements all of the various sales tax rates nationwide automatically.
Clean website that is very user friendly.
Support is very quick to respond and always fixes any issues you may be having.
We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
Previously we paid $5,200 per year for a standalone telecom tax calculation program. The overall cost of the combined solution that we have is just about the same as the cost of everything that we have before adding that cost in.
Once you add in the additional benefit of the API integration and the automation that's freed up employee time, I think it's fairly safe to say that as we've grown, the combined efficiencies have allowed us to operate with two fewer employees than we would have otherwise needed.
Over past 4 years we have yet to be notified of any errors in our submitted regulatory taxes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
