What users are saying about
3 Ratings
13 Ratings
3 Ratings
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Score 10 out of 100
13 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • CCH SureTax ranks higher in 2 feature sets: Type of tax, Tax Reporting & Compliance

Type of tax

8.5

CCH SureTax

85%
7.7

ONESOURCE

77%
CCH SureTax ranks higher in 4/4 features

Sales and Use Taxes

8.0
80%
1 Rating
7.9
79%
2 Ratings

Cross-border Taxes

9.0
90%
1 Rating
8.0
80%
1 Rating

VAT / GST Taxes

8.0
80%
1 Rating
8.0
80%
1 Rating

Energy and Fuel Taxes

9.0
90%
1 Rating
7.0
70%
1 Rating

Tax Reporting & Compliance

9.3

CCH SureTax

93%
7.7

ONESOURCE

77%
CCH SureTax ranks higher in 7/7 features

Geolocation for Tax Assessment

10.0
100%
1 Rating
7.9
79%
2 Ratings

3rd-Party Software Integrations

9.0
90%
1 Rating
7.9
79%
2 Ratings

Tax Data Reporting

9.0
90%
1 Rating
8.9
89%
3 Ratings

Compliance Administration Management

10.0
100%
1 Rating
7.0
70%
3 Ratings

Tax Exemption Processing

8.0
80%
1 Rating
7.9
79%
2 Ratings

Tax Document Management

9.0
90%
1 Rating
7.9
79%
2 Ratings

Complex Tax Scenario Management

10.0
100%
1 Rating
6.9
69%
2 Ratings

Attribute Ratings

  • CCH SureTax and Thomson Reuters ONESOURCE are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CCH SureTax

80%
1 Rating
8.0

ONESOURCE

80%
7 Ratings

Support Rating

CCH SureTax

N/A
0 Ratings
5.9

ONESOURCE

59%
4 Ratings

Likelihood to Recommend

CCH SureTax

It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
Anonymous | TrustRadius Reviewer

Pros

CCH SureTax

  • The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
  • This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
  • It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
  • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
  • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
Anonymous | TrustRadius Reviewer

Cons

CCH SureTax

  • The reporting system is really limited and hard to define useful reporting.
  • A really clunky system and not intuitive to use.
  • The error messages are really vague and you have to "guess" occasionally why the error is there.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
  • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
  • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
Anonymous | TrustRadius Reviewer

Pricing Details

CCH SureTax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ONESOURCE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

CCH SureTax

No score
No answers yet
No answers on this topic

ONESOURCE

ONESOURCE 5.9
Based on 4 answers
The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CCH SureTax

No answers on this topic

ONESOURCE

As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
Russ Hinton | TrustRadius Reviewer

Return on Investment

CCH SureTax

  • It has improved accuracy and in doing so has created a better client experience.
  • It has improved efficiency and allows for more accountants to enter data.
  • The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • Leaves sales tax off invoices from time to time.
  • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
Anonymous | TrustRadius Reviewer

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