What users are saying about
2 Ratings
10 Ratings
2 Ratings
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Score 6.8 out of 100
10 Ratings
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Score 6.2 out of 100

Likelihood to Recommend

CCH SureTax

It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

ONESOURCE is well suited for organizations that want to maintain their compliance efforts within a single platform. Most of the software looks and operates in a similar manner, which makes it easy to navigate and integrate yourself into additional products. Additionally, the ONESOURCE platform is a great platform for anyone looking for a provider that stays on top of tax law changes and will quickly integrate the changes into their product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Type of tax

CCH SureTax
8.5
ONESOURCE
1.0
Sales and Use Taxes
CCH SureTax
8.0
ONESOURCE
1.0
Cross-border Taxes
CCH SureTax
9.0
ONESOURCE
VAT / GST Taxes
CCH SureTax
8.0
ONESOURCE
Energy and Fuel Taxes
CCH SureTax
9.0
ONESOURCE

Tax Reporting & Compliance

CCH SureTax
9.3
ONESOURCE
2.5
Geolocation for Tax Assessment
CCH SureTax
10.0
ONESOURCE
1.0
3rd-Party Software Integrations
CCH SureTax
9.0
ONESOURCE
1.0
Tax Data Reporting
CCH SureTax
9.0
ONESOURCE
7.1
Compliance Administration Management
CCH SureTax
10.0
ONESOURCE
5.6
Tax Exemption Processing
CCH SureTax
8.0
ONESOURCE
1.0
Tax Document Management
CCH SureTax
9.0
ONESOURCE
1.0
Complex Tax Scenario Management
CCH SureTax
10.0
ONESOURCE
1.0

Pros

CCH SureTax

  • The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
  • This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
  • It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • ONESOURCE allows for easy implementation. We were able to implement the product in a few weeks.
  • ONESOURCE provides detailed records that provide support for the groupings on the tax return. This will assist in providing documentation to auditors in a timely fashion.
Anonymous | TrustRadius Reviewer

Cons

CCH SureTax

  • The reporting system is really limited and hard to define useful reporting.
  • A really clunky system and not intuitive to use.
  • The error messages are really vague and you have to "guess" occasionally why the error is there.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
  • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
  • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
Anonymous | TrustRadius Reviewer

Support Rating

CCH SureTax

No score
No answers yet
No answers on this topic

ONESOURCE

ONESOURCE 5.6
Based on 4 answers
Often times they never respond to emails. Ignored us until we threatened to cancel one of their products.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CCH SureTax

No answers on this topic

ONESOURCE

Sabrix/Onesource provides truly global content - Vertex is not there yet. If a business operates in US only, both Sabrix and Vertex would be good choices.
Anonymous | TrustRadius Reviewer

Return on Investment

CCH SureTax

  • It has improved accuracy and in doing so has created a better client experience.
  • It has improved efficiency and allows for more accountants to enter data.
  • The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Chantelle Chase | TrustRadius Reviewer

ONESOURCE

  • Without the use of ONESOURCE Transfer Pricing, we wouldn't be able to turn out transfer pricing documentation on our own. We have approximately 125 transfer pricing reports a year that require preparation, and outsourcing those at $15-25,000 a piece isn't feasible. We pay less than $50,000 annually for ONESOURCE Transfer Pricing and can now turn out as many reports as we need for a flat fee.
  • ONESOURCE BEPS Action Manager ("BAM") allows us to prepare both our Country by Country Report and our Master File in house. We had received quotes from accounting firms in the range of $100-200,000 annually for a Country by Country Report and $50,000 for a Master File annually. For a $20,000 investment annually in BAM, we can complete both in house.
Anonymous | TrustRadius Reviewer

Pricing Details

CCH SureTax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ONESOURCE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CCH SureTax
8.0
ONESOURCE
6.1

Support Rating

CCH SureTax
ONESOURCE
5.6

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