CCH® SureTax® vs. Thomson Reuters ONESOURCE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CCH® SureTax®
Score 7.7 out of 10
N/A
CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.N/A
Thomson Reuters ONESOURCE
Score 7.1 out of 10
N/A
Thomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A
Pricing
CCH® SureTax®Thomson Reuters ONESOURCE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CCH® SureTax®Thomson Reuters ONESOURCE
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CCH® SureTax®Thomson Reuters ONESOURCE
Considered Both Products
CCH® SureTax®
Chose CCH® SureTax®
Avalara has the best API but doesn't handle volume well
ONESOURCE is a custom solution, tailored to fit to each customer needs by team of integrators works great for large businesses
Sov0s if you don't have anything nice to say say nothing at all
Chose CCH® SureTax®
In my opinion, both of those products are superior to Sure Tax and offer a far more robust system offering. That includes seeing tax rules and rates, running many different reports, and custom extract reporting.
Thomson Reuters ONESOURCE

No answer on this topic

Top Pros
Top Cons
Features
CCH® SureTax®Thomson Reuters ONESOURCE
Type of tax
Comparison of Type of tax features of Product A and Product B
CCH® SureTax®
7.3
63 Ratings
7% below category average
Thomson Reuters ONESOURCE
7.7
2 Ratings
2% below category average
Sales and Use Taxes8.263 Ratings8.02 Ratings
Cross-border Taxes9.01 Ratings8.01 Ratings
VAT / GST Taxes4.94 Ratings8.01 Ratings
Energy and Fuel Taxes7.16 Ratings7.01 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
CCH® SureTax®
7.1
62 Ratings
10% below category average
Thomson Reuters ONESOURCE
7.8
3 Ratings
0% below category average
Geolocation for Tax Assessment8.845 Ratings8.02 Ratings
3rd-Party Software Integrations6.644 Ratings8.02 Ratings
Tax Data Reporting6.556 Ratings9.03 Ratings
Compliance Administration Management6.742 Ratings7.03 Ratings
Tax Exemption Processing7.944 Ratings8.02 Ratings
Tax Document Management7.233 Ratings8.02 Ratings
Complex Tax Scenario Management5.742 Ratings7.02 Ratings
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CCH® SureTax®Thomson Reuters ONESOURCE
Small Businesses
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Score 9.2 out of 10
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Score 9.2 out of 10
Medium-sized Companies
LOVAT
LOVAT
Score 10.0 out of 10
LOVAT
LOVAT
Score 10.0 out of 10
Enterprises
Vertex
Vertex
Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
CCH® SureTax®Thomson Reuters ONESOURCE
Likelihood to Recommend
7.6
(64 ratings)
5.0
(8 ratings)
Likelihood to Renew
9.4
(3 ratings)
8.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(1 ratings)
5.9
(2 ratings)
Configurability
6.6
(5 ratings)
-
(0 ratings)
User Testimonials
CCH® SureTax®Thomson Reuters ONESOURCE
Likelihood to Recommend
Wolters Kluwer CCH® Tagetik
I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
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Thomson Reuters
We use [Thomson Reuters ONESOURCE] to prepare federal and state income tax returns which allows us to complete the work assigned very quickly and allow senior members of the team to review the work before submitting in a very fluid state. While not in the tax or busy season, the program is not as used as much.
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Pros
Wolters Kluwer CCH® Tagetik
  • Maintains Nexus nationwide.
  • Implements all of the various sales tax rates nationwide automatically.
  • Clean website that is very user friendly.
  • Support is very quick to respond and always fixes any issues you may be having.
  • We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
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Thomson Reuters
  • ONESOURCE is excellent for providing a holistic suite of products that are specifically geared toward tax compliance.
  • ONESOURCE also does an excellent job of maintaining a fresh look and appearance to their products, but doesn't change the base functionality just to sell more or improve the look of the product.
  • ONESOURCE also does an excellent job of maintaining current tax information. In an ever changing tax world, this is the most important thing for a piece of tax software to provide.
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Cons
Wolters Kluwer CCH® Tagetik
  • NetSuite integration is clunky, does not feed into native fields as renders some features useless
  • Pricing increase after 3 year contract was astronomical, were able to negotiate however.
  • Implementation should have been better tested by all parties, resulted in amending multiple returns. However, we did have a very tight timeline to integrate.
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Thomson Reuters
  • ONESOURCE absolutely needs to restore their TIN Matching feature. Not having a TIN Matching feature is huge and needs to be addressed immediately.
  • The software interface itself is outdated and clunky. It is way behind in terms of user-friendliness and convenience. Additionally, it is only compatible with Internet Explorer. ONESOURCE is literally the only reason I would ever access Internet Explorer which is notably slower and more prone to freezing than Google Chrome or Safari. A good portion of our business uses Macs which means they are SOL on accessing ONESOURCE.
  • The ability to look at multiple tax years for a single recipient would be huge. Currently, if a recipient asks us to pull three years of data, this means three different searches within each year's ONESOURCE instance. It's tedious and could be improved.
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Likelihood to Renew
Wolters Kluwer CCH® Tagetik
We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
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Thomson Reuters
To reiterate - a very useful tool for private company information, otherwise not forthcoming on the public domain. It is very crucial in Company analyses for various lenses, slices and dices of Company information. Also useful in industry analysis and in list building. Overall a great research and analytics tool.
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Usability
Wolters Kluwer CCH® Tagetik
SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
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Thomson Reuters
No answers on this topic
Support Rating
Wolters Kluwer CCH® Tagetik
It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
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Thomson Reuters
The ONESOURCE support has improved significantly over the years. Support sends out emails with the answer provided which helps in the future when the same issue occurs. This reduces the amount of calls to ONESOURCE Support as you can better document the calls and rely on previous answers if the same issue occurs. ONESOURCE support has also implemented a callback feature that reduces the amount of time spent on hold.
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Alternatives Considered
Wolters Kluwer CCH® Tagetik
100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
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Thomson Reuters
As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!
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Return on Investment
Wolters Kluwer CCH® Tagetik
  • positive impact on resources due to accessibility by more team members
  • positive impact on resources due to willingness of other team members to use this GUI - it's more inviting
  • positive impact on timing due to strict deadlines so I simply CANNOT be pulled off to help with other projects which often happened when deadlines were later in the month
  • once the prepayment module is put into production that is also going to help with tracking (for states like FL, GA etc. where the number only changes once/year because we're told SureTax will "remember" that month to month and keep it filled in on each return)
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Thomson Reuters
  • Leaves sales tax off invoices from time to time.
  • Reduces the amount of manual work needed to calculate sales tax and to update tax rates.
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ScreenShots

CCH® SureTax® Screenshots

Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot