CDW vs. TD SYNNEX (Tech Data + Synnex)

CDW is a good solutions provider that has many offerings a client can choose from. CDW is well suited for solutions that require research and design, and providing the on-site implementation for the client. Hardware and software are also offered from CDW, but costlier, than if dealing with the hardware/software vendor directly.

Incentivized

Must be honest, even they know that their backend for clients is always with problems. They ignore the clients, workers don't care and so lose sales.

• Website is very convenient and easily navigated.
• Quotes are always competitive.
• The range of products and services that they provide is outstanding.

Incentivized

• Very slow replying... sometimes days
• Prices are higher then on the web
• Almost impossible to talk with someone that knows anything about their job

• High staff turnover.
• Small organizations are treated as second-class citizens.
• Seems to have an agenda based on what their vendors are offering them for incentives.

Incentivized

• Inventory
• pricing
• sales representatives
• customer service

CDW is a top-tier partner with most reputable tech companies. This aids in getting the best prices available.

I did not select TDSynnex