Item: CDW
Rating: 8
Author: Ron Zermeno

Overall Satisfaction with CDW

Pros and Cons

Pros

Works well to understand business and needs of ongoing IT environment
Offers vendor agnostic solutions that could be implemented with any off the shelf hardware
Acts a mediary with vendors, to resolve any issues or problems

Cons

Scheduling CDW resources can be somewhat tricky
Project Management, some projects can exceed the initial hours as listed in SOW
Cost, their prices are not always the lowest, and than dealing with a vendor directly

CDW is able to offer a 'one-stop shop', for all your needs in your IT organization. This makes it very simple to pick up the phone and call just one person, to get something ordered or a request to meet a vendor initiated. It also makes it very simple to call one person, when something goes wrong and get assistance.

Likelihood to Recommend

CDW is a good solutions provider that has many offerings a client can choose from. CDW is well suited for solutions that require research and design, and providing the on-site implementation for the client. Hardware and software are also offered from CDW, but costlier, than if dealing with the hardware/software vendor directly.

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CDW - A Sound Solutions Provider