Cegid Talent Formerly Technomedia vs ClearCompany

• The commands and controls are fairly user friendly. This is a positive because as recruiters we don't want to waste time having to learn odd or awkward controls, we just want to intuitively click.
• The original implementation process was fairly seamless according to industry standards. This made for a smoother rollout, testing, and implementation phase. We didn't waste too much time with overly complicated technical issues, etc.

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• Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
• ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
• ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.

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• The reporting function needs to be vastly improved. You can run the most basic reports, but if you want to get more granular it requires customization, extra fees, and involving a developer. This piece should be made easier.
• The lag time between load screens, clicking new screens, etc. was very slow at times. We don't believe this was a connectivity issue, rather something on Technomedia's end.

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• Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful
• Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform

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• The positive impact of being able to manage candidates and help the overall recruiting process has been great.
• The addition of new users or customizing other features has proved cumbersome, expensive, and requires additional resources.

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• ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational.
• ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information.
• ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies.

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